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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,862 reviews
  • Rated 3 out of 5 stars

    Not for baseball games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to figure out. Mevo is easier and better quality to film baseball games.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Go Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It malfunctioned within 1 day. It wouldn't turn on after charging. Had to call Go Pro myself and get a new replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ight lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really has good pictures quality but it get little hot when using it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I got a defective Go Pro, but the quality was really bad in general. I watched videos to see how to fix it but it didn’t change so I just ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware Pre Owned Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product pre-owned. It was supposed to contain everything I needed to use it. Upon opening the box, the battery and fastener clips were all missing. Because I wasn’t home to receive the package personally before the 14 day cutoff, I was told there was nothing that could be done. Horrible customer service. So at this point I have no idea if this is a good product until I go spend more $$ on the missing parts to get it to work. I won’t be buying anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not 100% happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm not happy none of the past go pro items work with the new ones..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunally this had to be returned as the shipping process damaged the camera.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as i thought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great video but one thing i have to say is the touch screen sensitivity lags and i had to return and exchange for another but still does have that lag so i think im just gonna return it all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaky GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the GoPro less than a month and it gave me an SD card fault in the water. When i checked the SD card, there was water in inside.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more instruction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't turn off the smoothing effect. Makes everything look robotic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GoPro Hero 9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not purchase a subscription for editing video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good cameramnkclnsc iohf;hkjfhkfheiofhqefio

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture qaulity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get my hands on a gopro after hearjng greatthings about them, but it did not really take high quality videos or photos. As proof for myself i took a photo on my foot (from my waist) and the laces on my shoes couldn’t be rendered in the photo. And it was a blurry photo. The vidio i took was similar. Im not sure if this js just my experience bit j ended up returning this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a power issue where it keeps turning on randomly, and it crashes when connecting via app to record. Should get the newer gen. Works great in other fields but I wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crashes and generates a corrupt file

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generates a file that has to be processed with Handbrake before it could be dropped into davinci resolve for editing. Periodically locks on power off mode and recodes a corrupt file. Cant recommend this. But maybe the next one will be better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Salesman doesn’t know much about GoPro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman not very knowledgeable - product was good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this its small.amd not easy at all. I co sider myself pretty tech savy and i had major difficulties with it. The battery hates me too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money Outdoor Action camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had gopros , so this one comes with some added cool features and a storage case. Woahh.. awesome. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to say? GoPro is a must if you're looking for a great compact video camera that can brave the elements with you.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    GoPro 9 not what it used to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last as long, video is passable but cellphones can be better.

    No, I would not recommend this to a friend