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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,862 reviews
  • Rated 1 out of 5 stars

    Disssaponted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad! I travel abroad and record about 2 hours of material. When I got back home and watched the results, I was deeply disappointed! All the images are cut off, like if it was a silent movie from the 1920s! The sound is fine. The images are the (big) problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Overheats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera isn’t for recording anything over 8min. It gets really hot and then turns off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy, Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life. Battery only last two hours max. Do not waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe just got a dud?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a lot of good reviews on here for this, so not sure if I got a dud or what, but I had nothing but issues. Difficulty connecting it to my phone. Problems downloading videos. Problems using the cloud to upload. Nearly everything was a PITA with this. The only thing that seemed to work was actually taking the videos and watching them on preview mode. I had to return this,it was super frustrating to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    go pro didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work well. had to return. wouldn't format the sd card and woods simply shut off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best Christmas gift I picked this year.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I recommend this brand to anybody looking for a gopro for a Christmas gift

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still runs slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still runs kind of slow like the other previous generations they have made wish they could make this product run and operate faster knowing the big high price they sell for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this, he put it on his helmet when he rides his dirt bike and go carts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this go pro! I use it a lot! It’s cool how you can connect it to your phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it right before vacation and so glad i pulled the trigger on it. Itd a must have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No more Go pro for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was my SD Card, but the camera failed to do a decent time lapse. it was crucial for me. So. No more Go Pros in my gear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water Damage in shallow water.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro got water damage in less than 20’ of fresh water. Water got behind both lcd screens and inside the batter housing. Go pro turns on plugged in but won’t charge the battery. Super disappointed considering online the Hero 9 is listed to withstand 33’ of water Only had the GoPro a couple months so I’m very sad about it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Hero9

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive not worth the money. Would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Zoom

    Rated 1 out of 5 stars

    GoPro9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to use it for baseball games and it just didn't zoom in enough on the plays.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great excited to use it! Has all the features we were looking for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for a bit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 years but now either from the updates or just the small amount of use it got the screen is glitchy making it unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda not worth it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is very poor. It stops and changes into a fuzzy recording during recording

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My own go pro hero nine best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. i could download go pro quik app iphone xr and iphone 12.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant handle wind or wobbling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant handle high wind speeds. I recommend the hero 7 or 8. Both have had no problem being attached to my motorcycle. The9 constantly turns off and the screen goes from green to purple. Contacted tech support and they sent me a second one . Have changed the SD card twice and bought a new battery. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Worked without any issues and setup was easy.

    I would recommend this to a friend