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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,862 reviews
  • Rated 1 out of 5 stars

    OPEN-BOX EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM USUALLY VERY HAPPY WITH MY PURCHASE FROM BEST BUY WHICH I LOVE. BUT THIS LAST WAS NOT WHAT I EXPECTED IT. I PURCHASED TWO OPEN BOX ITEMS AND THEY WERE BOTH SOPPOSED TO BE EXCELLENT CONDITION MEANING HAVING A BOX ETC.CAUSE THEY USUALLY WILL SAY NO BOX ETC AND BE LESS THAN A EXCELLENT OPEN BOX PRICE THESE HAD NO BOX EITHER OF THEM HAD NO BOX WHICH IS FINE IF THAT HAD BEEN WHAT I PURCHASED. NOT THE NORMAL SERVICE FROM YOU GUYS THAT I EXPECT!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t hit the mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool features vut constantly froze and overheated. Had to return and best buy gave me a hard time even though I was within the return window.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    GoPro - HERO9 Black 5K and 20 MP Streaming Action

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro - HERO9 Black es buena y las fotos quedan de show

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Too hot too handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope this sucker got very hot in my pocket. Wasn't even filming anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Touch Screen and Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen must be very faulty since it is NOT responsive at all. Had to return it the following week that I bought it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Hero9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drains battery super quick, lasted an hour at best

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Goprohero9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not strong enought for some mild use. I drop it once to a trail damaged the corner part and i dint thinks its waterproof anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently received the gi pro fir my b-day. I asked a woman in hawaii to take us a picture at pearl harbor and she had butter fingers. It slipped my camera is craked and now from what i read it is no longer considered waterproof. This is insane!!! Im so disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hero 9 disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hero 9 and 10 not compatible with PC. Edit exports are not currently available. Time frame to fix issue undetermined. Been suggested to third party apps that also charge. GB's of data will be used. Standard settings are poor. Other options available!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unbelievable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don't know what I am doing witht the go pro dont know how to work it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Constant SD Card Errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos and video, but freezes ALL THE TIME! Constant SD card errors, lost footage, and missed opportunities. Will try a better card before returning, but after three weeks of adventures in Hawai'i, I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gopro rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gopro and the protection helps make ig even more worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Long wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a display model, arrived at store and they loaded the computer into our vehicle. Got home and there was no power cord. Called the store and the sent us to online ordering. After a 45 minute call online ordering told us to go back to the store tomorrow. I know the world is in a unique situation but this was a tad ridiculous.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Keep your old GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is terrible. Charges up and dies with in 30 minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    gopro pro and con

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gets really hot. but the picture quality is nice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    GoPro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery didn’t lasting. Once you used for 20 minutes it will dead…

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Faulty camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera over heated and was faulty and melted our battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Has it all

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera really seems to have it all: easy operability, waterproof, crystal clear video playback, and compact size. I thought size might have an effect on the overall function of the camera, but it has more packed into it than I thought it could have. I like using it when I fish to catch all the action, but it can be used for so much more than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoPro 9

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable of many things but good luck getting it all down

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device gets heated and gets stuck… returned the item..

    No, I would not recommend this to a friend