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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,862 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Captures awesome pictures and videos!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captures awesome footage! Touch display does have a delayed response. Touch feature can be better but can still work around the setting using the GoPro app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    would recommend!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great action camera, very small and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a cool camera. amazing quality. the audio is fantastic. great for vlogs.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the GoPro! I took photos and videos and they were beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Terrific footage from a tiny device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvements over the years. Takes amazing video and pictures, almost as if you are re-living the moment!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! The battery does run out pretty quick, but purchasing the extra battery was a great idea. It has so many new settings. It might take a bit to get used to but I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Go pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I running motorcycle and used for recording all my trips excellent video quality with very stable videos

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Another stellar product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another killer Gopro camera. But the customer service at Best Buy is stellar. The camera itself needs a software update. Touch screen and connectivity issues are there. But will get resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Snorkeling Trip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this snorkeling on my vacation to the Florida Keys... the camera quality underwater is 9/10. Looking forward to planning more trips so I can bring this with me!

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great action camera. Slight upgrade over previous. The one big upgrade is the lens cover is now replaceable which is good. Added better stabilization and in camera photo options like time lapse etc. Like to blow out the highlights all the time and the colors are meh.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    MY GOPRO9 ALL I NEED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gopro better then all other once.... the picture quality its super amazing....i use it for my youtube channel and the 5k its breathtaking wow....i never expected to be this good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Overall pretty good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it a lot. High quality camera. Battery life is also fine.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality; overheating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many GoPro cameras over the years starting with the original and NEVER had an issue with overheating. This piece of junk overheated to the point the batrery was untouchable in ~15min at the lowest resolution setting with ALL features turned off including both LCD screens. After reading reports, this is apparently par for the course. Unacceptable. Its sad because the picture quality and features are amazing. Then to top it off, it has become a phenomenal pain in the rear to return or purchase something at a Best Buy store because they only have one counter and one checkout person and customer support on the phone is completely worthless. Spent over an hour trying to get my rewards points back and now, 2 weeks later, still waiting. BB has lost my patronage. Sick of them treating customers as if they don't matter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. This is my first GoPro, and I couldn’t be happier. Great quality video and stills. Used as a dash cam and even on my canoe. Great easy way to record adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought we would use it as much as we do. Absolutely love it. We do all sorts of videos with this.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Impulsive Hawaii Trip Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the kids in Hawaii and they really seemed to love it!! They took some amazing footage at Pearl Harbor and Diamond Head. The video was crystal clear and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality! Perfect for outdoor activities and memories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera, easy to use, its waterproof, sea, swimming pool, name it, underwater recording, just make sure that all openings are properly closed, and you are good to go

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This go pro has many great features and takes quality pictures. Also very durable my 8 year old and 3 year old use it often so it has been thru alot of bumping dropping .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GoPro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best GoPro and great quality , was a great purchase I’ve ever purchased .

    I would recommend this to a friend