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Customer Ratings & Reviews

Model:
CHDHX-901-MX/CHDHX-901-XX/TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,861 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this go pro! Best investment to date. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best go pro I’ve ever used

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love this thing. I took it from Alabama all the way to Alaska and video in more environments than I can count and it held up better than any other water proof camera I’ve ever tried.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Best thing since milk.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed using this camera. Easy to use top notch quality videos and photos.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only gripe i have is of battery other than that great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite sure it is worth the extra money that earlier versions but it is just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    GoPro not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the GoPro Hero because the Best Buy Agent suggested that it would work well as a Webcam in which I was in search of. Needless to say the GoPro is definitely not a webcam. I found it simply a little hard to use. The video quality seemed ok. I returned the product a purchased a logitech Brio 3. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera with cool new features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and lots of great functions. I appreciate the fact that this version has an interchangeable front outer lens. It can save you a ton if it gets damaged. I also love the built in fold out mounts. Note that it's a little larger than its predecessors.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor business decision on battery sales strategy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, battery life is terrible. It doesn’t last as long as advertised fresh off a fill charge and it drains even when off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the old one. Had a lot of fun in Hawaii.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. My wife and I got this for our vacation to Hawaii. In water, hiking, touring. Just fantastic. It’s very nice having a GoPro that is water or off without a case. We upgraded from a Hero3 and haven’t looked back. Totally recommend. The image stabilization is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great buy from GoPro with amazing features and ease of use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average, I expected more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this gopro due yo it being waterproof, but it has alot of glitches. Voice command works intermittently. Loses Bluetooth connection to much. Went to the beach and spent more time trying to get it to work then I did recording. If glitches get fixed it's worth it. I'll have to wait for my next trip to see.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    It Turns On By ITSELF

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera it self would be a great camera (only video part), but it turns on by itself after I turned it off completely. I found that it is a common issue from the past versions. Surprised that they hasn't fixed it as they release the new versions. GoPro does not provide a proper solution about it. They say to update the camera manually to solve the issue, BUT their manual update is NOT working. The update web page is freezing after I entered serial number and my email address, and click "Next Step." I did this process on two different PC. The solution they provide is not working. Please don't be fooled by the picture resolution 20mp. Yes, it is a video camera that you can also take pictures.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best GoPro Hero Black So Far!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my older GoPro Hero 7 Black action cameras as I use them for some of my Youtube videos for my documentary projects base in Georgia and Pennsylvania. I additionally bought pretty much all of the Mods for them as well and will be reviewing those at a later time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durability + Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camara if you are an adventure junkie, likewise if you are a contractor and need quality and durability. Not much difference in the change of models so went for the 9 edition.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves the product, but it gets very hot and needs yearly upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro 9

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing go pro 9 it was on sale and I would buy another if I see one on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    hero9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera. GoPro - HERO9 Black 5K and 20 MP Streaming Action Camera - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    More hype than function... very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had rugged cameras in the past from Olympus and Nikon, through I like the size the function of this camera are extremely limited especially in an underwater environment (e.g. snorkeling). Often the screen would switch to another setting and it is impossible to change the settings in a wet environment. If I was not passed the return date, I would definitely return it... I would definitely go back to my 6 year old Nikon versus this next time. The idea and hype around this made me really excited to get this camera, but it just did not live up to anywhere near my expectations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice great picture and the quality is amazing and the battery life is ok

    I would recommend this to a friend