Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$359.99
Save $290
Comp. Value: $649.99

Customer reviews

Rating 4.4 out of 5 stars with 376 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the FLEX VOYAGER Electric Scooter for its safe speed, sturdy ride quality, and good battery life. Users appreciate its overall performance and ease of use. However, some customers have noted that the scooter struggles on hills and is not lightweight, which can make charging difficult. Additionally, a few users have mentioned concerns about the headlight brightness and the scooter's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 376 reviews
  • Rated 5 out of 5 stars

    Electric Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Came super fast. Well worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , I ordered this as a gift for my sibling and they loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotrax Flex scooter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 1st electric scooter,best buy great..Gotrax support not so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for riding around and doing tasks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing electric scooter and very comfortable to drive around with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good for the first 6 days then here started making a grinding sound in the back tire ,it was inside the motor so had to return it to the store waiting on new one now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe “ok” for the money but doesnt go 15miles

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No where near 15 miles distance. Charged over night initaily and every time. Carrying a 125LB person at most 7 miles IF that. It’s disappointing, but for under 400 all bikes seem tiny, this one heavy and bit larger. Also whoever assembled it should get a different job. Eveything was off including strering, back flap etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really handy scooter easy to ride and easily to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only ran for 2 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this scooter 05/22, it stopped working 06/05. This was my daughter’s birthday present, she absolutely loved it and has ridden it a probably 10 days out the 15 days that we have had it. She is 5’6 and approximately 120lbs so below the weight limit. I’ve read that Best Buy does not allow returns on electric scooters/bikes so I have reached out to GoTrax but have not heard back yet. Very disappointing!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bike )

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Easy to use .. We do recommend Will get another one soon ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun scooter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun scooter and decided to buy two of these for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Scooter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for my job as a sales person. Well built.

    I would recommend this to a friend
  • Cons mentioned:
    Headlight brightness

    Rated 4 out of 5 stars

    Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy duty. Headlight could be a little brighter

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My son loves it and so do I!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fast enough. The basket is handy for going to the neighborhood pool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 young adult grandkids have one and live them. Also one tire git a piece if metal in it. I contacted the company and rhey got right back to me regarding getting new tube/tire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Trax Voyager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great scooter, teenagers and adults love it!! Is very safe and easy to handle!! I really recommend to everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great scooter. really efficient and durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little scooter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter. It’s awesome! But only thing is the seat is already assembled, the seat fall off as she was riding it. Luckily she wasn’t hurt. But please check the seat it may need to be tightened up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we bought was great. My son loved it. The only problem was the replacement. The accelerator broke, and when we received the replacement, the box was damaged, and the scooter was scratched. It seems like it was an open box situation, but if that was the case, we would have liked to be informed about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first scooter I got so I ordered another one and how quick Best Buy is getting your shipment to you.

    I would recommend this to a friend