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Customer Ratings & Reviews

$628.99
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The comparable value is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 190 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers regard the Z4 LITE Folding eBike as a great and portable mode of transportation with overall good performance and ride quality. Many appreciate its speed and battery life, while some find the weight manageable and the ride comfortable. However, some customers have noted concerns about the brakes, motor, and size of the eBike.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-190 of 190 reviews
  • Rated 1 out of 5 stars

    Bad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 5 months. Emailed gotrax for warranty and they have not replied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shouldn't bought this bike

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's totally suck the wheels also a lot of missing nuts

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Missing front axle nut resolved.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see that a few other Z4lite owners were confounded by not finding a front axle nut when assembling their new bike. After writing to customer support I thought to check the 5 inch plastic plate which must have been installed for disc brake protection during shipping. I had unscrewed it from the front axle and nearly discarded it. It was not a procedure described in the assembly instructions but upon checking I found the cap nut stuck in the plastic plate. I removed it and completed assembly. I hope this helps others. Assembly took about an hour with only the tools included with the bike. As far as the bike itself goes it appears very well made. The battery charged quickly and everything appears to work well in the shop. I have yet to ride it because we have a foot of show in the road here. Therefore I can only give it 4 stars now but expect that will change to 5 when the snow melts and I go for a ride.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a bargain Wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great bike, so great guy to buy four of them

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek in design makes it easy to handle. Easy to navigate around corners and fun in general.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Z4 LITE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ride. Comfortable. Very fast with throttle and peddle assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ebike worked for about 15 minutes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first GoTrax worked for about 15 minutes. The first business day I called Go Trax company this was going to be complicated. Called Best Buy and they replaced bike with in a day or two. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    E-bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 13yr old daughter for Christmas, she loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bummed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this bike and was enjoying for about two weeks maybe The we got an error and customer service doesn’t answer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You're on your own pal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service is really a joke! When things go wrong with the charging & battery, they keep dragging their feet & the bottom line is that 'you're on your own pal.'

    No, I would not recommend this to a friend