Customer Ratings & Reviews

A piece missing out the box and now i have to wait to get and it been sent dec 31 and nothing yet.

Awesome bike. I loved it so much I bought another one.

Great bike. Battery doesn't last long and not real fast.

Very good. Easily accelerates on steep areas like hills. Only problem is the battery indicator glitches and shows wrong battery percent but turning it off and on fixed it

It’s an above average bike. Just the battery don’t last as long as advertised.

Great product, quick charge and quality of fabrication

Great bike, my daughter loves it she uses it for work

My 19 year old son loves it! He rides it everyday.

Great Bike for Reasonable price! Iam 6’0 feet and fits perfectly well

This bike was ordered from Best Buy after Go Trax dropped the ball on being able to process holiday orders. So far this bike has been great for my kid. He is 12 and has had no issues. He enjoys the way the bike handles and the safety features.

Worst purchase, bought one online, arrived a few days later, opened and assembled and found a few missing parts like a rear reflector and some mountings screws. Charged the battery and went to see how it road, rear wheel would not turn at all, under pedal or battery power. Was told by best buy customer service, since I still have original packaging and it was less than 15 days, return to store. Went to return and best buy won't return it. Made a warranty claim with manufacturer after registering it, never got a return email. Called several times only to be left on hold or transferred until call dropped. Will call once more tomorrow, then will file with BBB. Tldr, don't buy from best buy unless you can return directly to best buy.

I wanted to love this bike but for it being one of "lightest" e-bikes on the market, it was still too heavy for me to carry up and down the stairs for city commuting. Besides, the weight, it is a very comfortable ride. I will definitely keep an eye out for newer and hopefully lighter weight models.

Was easy to assemble and really like the bike so far. The folding feature is awesome for space conservation to store on my deck. I would definitely recommend this to a friend as great value and product.

I bought this bike for my son to replace his Jetson. What an upgrade! He likes the increased power and battery range. Highly recommended!

I've used it a couple of times and so far I've enjoyed my experience, if course the lack of suspension makes it a little difficult to travel in certain terrains but over all it's a good starter e-bike

Sturdy, great product. Highly recommend this bike !

bisi eletrica muybuena asta el momento micho torke core bien la pila le agunta segun la maneje

If you enjoy riding your bike with the family, this one is for you. The assemble requires a little bit of patience. It is heavy, so make sure there is an elevator at the work place.

Sexy and easy……………….installed. We’re love it…………..

This one right here aint no joke. Just make sure you get the insurances, them tires dont fall off