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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 444 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use and large screen size as significant advantages. Positive feedback also highlights the camera quality and affordability of the phone, although some users mention challenges with the volume and battery life. A few comments address the keyboard's usability. Overall, the phone's features are well-received, but improvements in audio and power could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 444 reviews
  • Rated 4 out of 5 stars

    Good bye for older parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother who wanted to have a phone like everyone else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera from what I can tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will probably update this response once I get used to using my smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back-up, easy to use, voice text works well and is easy to find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy setup and excellent service from customer service for setup. Bought this for an elderly relative. In the end we found the many options on the phone (even in the "easy mode") was too much to handle for this particular individual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as easy as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First try with a smart phone - guess I’m not as smart as the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for non tech mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she is very happy, and now feels like she is "up to date" without all the hassles of a regular smart phone. Jitterbug done well & best buy is the go to place!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for someone who has never had a smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone who has never had a smart phone Easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    don't buy.it!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for almost 3 weeks and I totally regret it for so many reasons that I couldn't fit it all. What really upsets me is I normally take out the extended warrant but the price was kind of high and the sales assoc agreed the other thing that makes me upset is that Best Buy only gives you two weeks to return an item. I went back on 7/5/ it expired on 7.4/ and they were not open on that day it's a holiday is that my fault? that is not enough time in my opinion not even close especially for something like this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not so easy smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is supposed to be easy for seniors but it isn't

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to set up and use .Try it you will like it !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart phone for older users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very accommodating customer service .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Mothers and Fathers it easy to use. Senior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has large print that makes it very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working ok This is for my mother she is 85

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my sister! Transitioning from à flip phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy for mom to see and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple Help from Great Call was needed for set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart phone for my Special Needs Autistic son. Wonderful product. Just what I was looking for, but couldn't find at the Big Name cellphone providers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confusing but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen with my first ever smart phone, I am a little intimidated by this phone, but with the help of my son, I'm learning the basics and find it's not too bad after all. You can teach and old dog new tricks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatCall Jitterbug 5.5” Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very good phone for seniors. Easy to understand and use. Not using a phone that frequently, I wanted a phone that would not intimidate me with a reasonable monthly cost. This phone is perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with 5.5" screen with lots of added apps.

    I would recommend this to a friend