Customer Ratings & Reviews

This is an excellent camera for someone not tech savvy. There is almost no learning curve on this phone. Very ease to use right from the start.

It's a very handy phone and somewhat easy for my dad to use. He still get frustrated with some of the functions but seems to be able to handle the very basic functions. Unfortunately, I was unaware that they used Verizon as their carrier; had I been made aware of that fact I would not have purchased it. I even asked the sales person before I purchased it who the carrier was...the answer was simply GreatCall. Where we live the service is horrible; which is why we had to leave Verizon in the first place after about ten or more years with the company after moving out to Front Royal, VA. Our phones just didn't work very well in our particular area although the coverage map says it would work here. You have to go outside and halfway down the driveway sometimes to get a signal. Which brings us to the second issue; he can't keep the phone charged as it's always searching for a signal. We have invested too much effort & money into it to quit now and dad doesn't handle change very well. Going to a smart phone was a big enough shock for him to begin with. If not for that one issue with the Verizon service it would be a great phone. We just can't rely on it here at the house. We'll stay with it for now until another opportunity with a more reliable carrier comes up.

The phone has been good, no problem with calls and I liked how I could set the home screen with just what was needed for my family member that is using it. The only thing I wish you could save pictures from other apps to the phone, such as Facebook, like you can with I phones. I would not have put the 5Star button where it is because it seems too easy to hit by mistake.

this will allow me to do a lot more from my phone. The operator was most helpful when I activated the , , and very patient when I had problems setting up the numerous features,

I bought a "regular" cell phone the week before I bought the Jitterbug smartphone. Even tho' I have my 3rd desktop and 2nd laptop since 1999 and feel fairly competent using them, I wasn't able to easily learn to use to the first cell phone. The Jitterbug is much easier to use and I'm very happy with it altho' I wish it had GPS capability.

Wanted a reliable phone without a lot of bloatware; any smart phone is going to have a lot of extra nonsense but Great Call has a fairly simple phone without too much of it. They also use the Verizon network so it is much more reliable than my last provider. Also, kudos to Best Buy! They price matched the online price from the company and helped me through the process of getting it setup and activated.

This phone is really made for Senior Citizens. The phone buttons are large and easy to use, the camera takes good quality photos, it is Bluetooth compatible, and there is room for apps you want to add. There is some bloatware, but it can be disabled or even uninstalled. You can add a micro SD card for more memory.

I bought this phone for my mom who is not into technology It is a great beginner phone. It is large enough for her to see and easy to hold.

This is a really easy phone to use. One wonderful option that love and appreciate is that I can hear really well on this phone. Since I have poor hearing...this is a plus! Thanks to jitterbug it is not embarrassing to talk on the phone now.

This was purchased for an 82-year-old technophobe. He never could master his flip phone, but finds this is so much easier to navigate. He is proud to have a "smart" phone. and he can SEE the screen. It's not as flexible or powerful as my Galaxy S8 but is just right for him. Great Call was very helpful in setting up the service.

I bought this phone for my mom. She learned to use a flip phone when my dad passed away 9 years ago. I thought this large display phone would be a great replacement. But I ended up getting the Flip instead. I think the screens change too easily on the Smart phone display which I think would confuse an older person. also the virtual keyboard might be hard to use especially with the toggling back and forth between letters and numbers. I think the real keyboard on the Flip phone is easier to use.

Great phone for an elderly person. #'s and letters are large and easy to read.

This smartphone has big numbers and is easy to,use. Big screen makes it easy to see. The only problem i had is I have a disability and my fingers lock and I drop things. The phone was hard for me to,hold on too. I wish I could have, it's a great phone.

bought this for my dad. phone was easy to setup and configure.

I'm a senior citizen and after years of using a flip phone, I decided to finally switch to a smart phone. After reading an AARP newsletter that recommended the Jitterbug Smart for seniors who may be considering a smart phone, I purchased it at Best Buy, and I'm pleased that I did. It's easy to use, and Great Call provides excellent customer service for any questions I've contacted them about.

Store has no ability to help show product Store did not tell of activation fee Store did not warm of lengthy activate process Phone not loud enough Phone complicated for simple use Great call try’s hard to ‘up sell’ plans

My 80 year old mother has never used anything but a flip phone, which was on its last legs. She was actually asking for a GPS, and I wondered if there might be a basic smartphone she could handle. This fits the bill. A basic home screen with large "lines" across the screen (instead of small icons), for phone, texting, email, maps; other apps are viewable by hitting an "All Apps" button, but she will rarely, if ever, use them so I left those off the Home screen. Was able to put her on a plan with minimal minutes and data, and it costs $37/month. Can also add a service to call for medical help, will probably add that at some point.

This cellphone is easy to use. I had trouble finding out where some programs were, but the user guide did help. It is difficult to delete things without consulting the user guide. I am still not sure how to get apps on the phone.

We purchased this phone for my 85 yr. old father who had no experience with smartphones or computers. I preloaded all his contacts in Google which makes it easy for me to update the phone from 500 miles away. The customer service with Great Call is excellent and very skilled with responding to older costumers. The DVD that they mail you after establishing service was exactly what my dad needed to gain confidence answering the phone and placing calls. Eventually we will Skype with him- right now he is still on a learning curve. I loaded the 360 Family app through Google Play so I can monitor my dad’s travels (he still drives). The 5Star Service with Great Call is highly responsive and gives me additional peace of mind. He called them accidentally and hung up. As a result they called me to verify he was ok since he wasn’t answering their return call. To put it simply, This phone is perfect for someone new to smartphones or who would benefit from 5Star when walking alone through a dark parking lot or in case of a real emergency. Besides, the price is right.

Purchased this phone for my let father. He is very satisfied with the ease of use. Buttons are easy to get to. I recommend to anyone looking for a phone for an elderly person.