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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 444 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use and large screen size as significant advantages. Positive feedback also highlights the camera quality and affordability of the phone, although some users mention challenges with the volume and battery life. A few comments address the keyboard's usability. Overall, the phone's features are well-received, but improvements in audio and power could enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 444 reviews
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife. So very easy to use. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our grandma and she is excited for a smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything it said it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. Bought for my mom. Easy to use. !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Call Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisifed with purchase of smart phone at Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    difficult to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. It has turned off messaging, resulting in a problem with my landlord.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transaction. Fast shipping, made my Xmas easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size the smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to get help help with any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom likes the phone..BIG numbers and letters!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOO BIG! liked the Touch3 better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older Touch3 fits in my shirt pocket, the Smart doesn't and kept dialing 911 while in my pants cargo pocket.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Much higher expectations...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a good way to go to introduce a "smart phone" to my mother. Unfortunately, the UI is just clunky and was too hard to use and the voice control is not up to par with other devices. Doing it again, I would go with a different device - in fact I am in the process of switching now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to use the features and having some problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome job in transferring my old cell to my new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to do a warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I bought was faulty and had to do a warranty exchange.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a bad cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall--just ok very sensitive screen. not as cost efficient as advertised

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Documentation is awfull.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Documentation hard to follow. Poorly written and difficult to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for seniors and 1st time smart phone users!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are having a devil of a time just answering this phone. It is my first smart phone, but neither of my daughters who have smart phones can figure it out either. Making a phone call is impossible too. I got it so I could get phone calls in the car. But it isn't worth the hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not surf the web without incurring more cost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, but when people talk about "dropped calls" they need to get a Great Call "Jitterbug". You will appreciate everything else you have. I have to constantly beat on it when I am finished with a call because it refuses to go off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok, but uses their network only! It has really small and expensive data plans and customer service is more concerned about selling than helping.

    No, I would not recommend this to a friend