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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 510 reviews

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  • Ease of Use

    Rating 5.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the 9.8' USB-to-Lightning Charge-and-Sync Cable's length and durability; many appreciate its dependable performance and long lifespan. Positive feedback also highlights the cable's affordability and functionality with various iPhones. A small number of users reported issues with the cable's charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 510 reviews
  • Rated 5 out of 5 stars

    Remarkable Cable for extra distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable works phenominal if plugged into the wall!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is one of the best products ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    This cable did not hold up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable because the cable supplied with the iPad is too short to reach from the wall receptacle, up and over the furniture, to where the iPad sits. This cable was actually longer than I needed but it was all Best Buy had in the store. It was not used in a hard or rough manner. Simply plugged in to the iPad to charge, and unplugged when using the iPad. I noticed the iPad wasn't charging and after swapping the power cube, then the cable, determined the cable was faulty. Very disappointed in how quickly it failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem with backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I connected my iPhone 6 Plus to my computer using this cable, iTunes did not recognize my iPhone 6 Plus. When I connected my iPhone 6 Plus to my computer using Apple's cable, it worked!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as pictured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable shows in the picture a nice round 10' cable the picture lies it I fact is a 10' flat cable which is impossible to wrap up and keep nice I will be returning it !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord only lasted a few weeks before it randomly stopped working! There is no physical damage to the cord at all just stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't fit in all cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really got to use this cord because it wouldn't fit in the case that I have on my iPad

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    Cord is not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cord is already falling apart. The length is great but the durability is terrible!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all. Only allow returns for 15 days. Would not make a 50 mile round trip just to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cable breaks easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not use with Otter Box. The product didn't last as long as the Apple brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with lifeproof even though best buy rep said it would.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable for household use. I enjoyed buying it and using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used three times and just quit working after that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cord for my iphone and first they rang it up and the price came up $20 more than the tag stated. Then after using it for two weeks it stopped workinf all together. Very diasappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length, Durability

    Rated 5 out of 5 stars

    Must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed when my iPhone's lightning cable quit working after I'd had the phone for a year and a month. It wouldn't charge at all. Luckily I have a car charger, so I was able to charge my phone still. So, when i was looking into a replacement cable, I didn't want the same one that had just crapped out on me. I think it broke because I'm always on my phone, even when it's charging, and with the short cable, it would get bent while I was holding the phone. This cable is awesome, because I can use my phone without having to sit right next to a wall outlet. It works perfect, and it gives me so much more freedom with my phone. And because it's so long, I don't bend the cable as I'm using it when it's plugged in. It makes using and charging my phone so much more convenient and comfortable. I couldn't be happier. The price had me doing a double take, but honestly, it's of a great quality and feels durable, so to me, it's worth it. I shouldn't have to buy another cable in the near future.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked for 28 days then the charger stopped working $29.99 down the drain

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected for a dependable charge. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with certain cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightning connector is too large to fit in the charge port opening on any of the lifeproof cases for any of the apple devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid almost $30 for this, it worked for one day. Big waste. Very poor quality, especially for the cost. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 months old and has stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is no longer working. After 6 months it will no longer charge my phone. Into a landfill it goes.

    No, I would not recommend this to a friend