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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.4 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the HD Wireless Home Security System's ease of use and clear camera quality, with many noting quick setup and excellent picture clarity. However, some users experienced challenges with Wi-Fi connectivity and initial setup, reporting difficulties connecting to their home network and the system's app. The system's motion detection feature also received positive feedback. Overall, the positive feedback on image quality and ease of use outweighs the negative experiences with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 556 reviews
  • Rated 2 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to be fair when describing product but this product though it was at a good price was not worth it. Difficultly hooking up to internet and most recently after tapping out if app camera has continued to stay active amongst other concerns.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hopeful this camera system would work for what I needed...Unfortunately, big disappointment I could barely get an image and what I did, with very grainy at best. I decided to go with the nest system and I’ve been very pleasantly surprised

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as I had hoped had to return it back to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive product. I now have 2 in my home now. i would suggest getting the SD card instead of the cloud option.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Will not work outside of your home. Easy set up however when you go to view it outside of your home, it doesn’t work. I returned the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible worked for a few days then started have connection problems then wouldn't connect at all, called customer service get an automated system t long you to leave a message and no one returned call. Waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up, plugged it in, located it where I wanted to and it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guardzilla security system, was recommended to me by a friend,I'm glad I purchased this product, clear and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great unit. A little bigger than some but a great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera.yhhgdchjjbgvcxdssryujjhhgffffggghhvvvb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive csmera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great inexpensive security camera. I only wish it had back up battery for when power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good visibility day & night. Love the motion activated alert to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great camera. It helped me watch my Dad at home at 90 years old When he lived 40 miles from me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to turn off LED light when cam disarmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup and the remote access is fantastic. Cheap way to see when not around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera to check on my dogs while I am at work. I had it set up to view on my phone in 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heart best buy and their products and services. Besides Amazon, I buy all my products from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return not what I needed overall good product.would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Great way to monitor away from home. Will probably buy another one for upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This comes real handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works real handy so you can put it anywhere you want in the living room on your bedroom

    I would recommend this to a friend
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