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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.4 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the HD Wireless Home Security System's ease of use and clear camera quality, with many noting quick setup and excellent picture clarity. However, some users experienced challenges with Wi-Fi connectivity and initial setup, reporting difficulties connecting to their home network and the system's app. The system's motion detection feature also received positive feedback. Overall, the positive feedback on image quality and ease of use outweighs the negative experiences with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 556 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can't Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't connect to WIFI, I think could be an issue if you have an AT&T Router, possible will not work, no connection, could be a great product if you're lucky connecting to your WIFI.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product is terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install but after three weeks the sound became static and I could not hear anyone nor could anyone hear me. The picture froze. It continually buffers with no picture of realtime. I am extremely disappointed. Planning to return the product this weekend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good little secretive camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup , install and run...can control and view from my phone. well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can keep an eye on my pets. It was easy to instal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera stopped working with my iPhone 6 on 4/1/17. Guardzilla and Best Buy are both aware of the problem. There is a problem with the software which prevents the camera from transmitting video once you are out of the Wi-Fi range which defeats the purpose of having a surveillance camera when you are not home. Attempted to get refund from Guardzilla and Best Buy...no luck. Relied on salesman's advice to purchase this camera. If you own an iPhone, DON'T BUY. This is a useless piece of equipment and waste of money until Guardzilla can fix the software glitch with Apple. Guardzilla customer service couldn't give me an estimated date when it will be working again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easy, just plug it in. Apps hooked up no problem and does the job intended, monitor my dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to keep your mind at piece while away from home. Check on your home in a hurry with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works well. Picture resolution is great and clear. Also has alarm, pretty nifty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera. easy to set up, but it only gives you 5 seconds of recording time for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great indoor security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for keeping an eye on my dogs at home. Two way audio makes it an awesome product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Nothing but problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these and they conflicted against each other. Was pretty disappointed because I read the reviews and went against my better judgement. My bad. Returned them immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I have this camera at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I returned the camera due to me having problems with the one I already have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was not as expected night vision does not work very well at all. Unable to make out very little when checking it at night.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a time restraint and did not have a chance to do the reviews on this camera before I made the purchase. Made a quick buy for security camera that literally failed me and the moment I needed it the most. After doing the research I found out that the security camera is known for not doing the job it advertises. It does not send notifications when someone enters or exits the place. You cannot review when there is a security alert. And when you call tech-support they tell you a supervisor will call you back and no one does. This is a bad buy and I do not recommend it for anyone unless you can spend all your free time watching the live feed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 4 out of 5 stars

    Good indoor camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera now for almost a year. I use it mostly when I travel to keep tabs on my cats and to know when the pet sitter arrives. The quality of the video is good, and it picks up most of the motions of my cats (I have it set at the maximum sensitivity). This is my first security camera and I'm pleased with it. I've had no issues with connecting it, and the only time I couldn't view footage was after there was a power outage. Then I had to unplug and replug in the camera and my wifi router when I got home, and it worked fine after that. I also like that I don't have to subscribe to anything and that I can use a microSD card to store video on. I think the only feature that is irritating to me is that the talk and listen feature is not two-way. You can only listen or talk, not both at the same time. But then again, if you just want to listen in, you don't have to worry about anyone hearing you. Also, this camera doesn't have a mounting system that I'm aware of. My camera sits on my dining room table. You can zoom in on the video feed through the app on the phone, but the camera itself doesn't have any tilt or pan features. Overall, I've been pleased with the camera and I'd recommend it to folks looking for an easy to use indoor camera. At some point, I will probably upgrade to the new 360 camera for my main living area and move this particular camera to a smaller room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitoring my house and my family while I am at work Very satisfied of this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modern baby tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality of being able to monitor from iphone is excellent! Great connectivity too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with this little device so far. Have not tested cloud storage yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It frequently went "offline" even when my router signal was strong and I was using the mobile app only two feet away from it. I returned the item to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a gift. My niece loves it. The siren is a nice plus!

    I would recommend this to a friend