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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1039 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the FlexBrew 12-Cup Coffee Maker's brewing speed, ease of use, and ability to make both single-serve cups and full carafes. Many appreciate its affordable price and improved design. However, some users find the water reservoir placement inconvenient and the brewing process somewhat noisy. The single-serve function's water reservoir may not always empty completely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,039 reviews
  • Rated 4 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this purchase ! There is the option to brew a big pot of coffee for the household or just one cup if everyone wants variety . We also like programming the coffee maker at night for the next day. Nice to wake up to the smell of a fresh pot of coffee .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This is a good coffee maker for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic, easy, coffee maker with k-cup option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twice the Caffeine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, I have been looking for this type of product but didn't want to spend $200 for the Keurig one - found this gem on the site and all I can is that with the dual water tanks , it certainly is performing beyond the expectations I had. So far no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my parents and they love it. They make a pot of coffee in the morning and various k cups throughout the day. As long as you follow the easy cleaning instructions, you’ll have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Coffee lovers will love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for anyone who loves coffee on the go

    I would recommend this to a friend
  • Pros mentioned:
    Coffee maker

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better priced then the other one. Makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee maker

    Rated 4 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what I need it to do love the option for single cup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Keurig model that did both before and it was terrible. The coffee pot would only fill half way up and not stay hot. After a couple of weeks, the K-pod part stop brewing. Luckily, Best Buy has a great return option. They were very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds, 1 machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine. It makes 1 quick (flavored k-cup or coffee grounds of your choice) cup of coffee for me before work, yet let’s my mother-in-law (who lives with us) enjoy her coffee all day long by making a pot of coffee! Best part is, no counter clutter with 2 different machines!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that my husband and I can do a single brew during the week before we head off to work. The carafe brew comes in handy when we host friends and family for special occasions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great coffeemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this coffeemaker easy to use and very sample

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s your standard coffee maker with a k-cup brewer attached. It’s cool to combine two makers into one! I thought we would use the k-cup more but having it just in case is nice. Best feature is the auto-brew timer. Not many other bells and whistles a besides selecting “bold” or “regular”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Keurig Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older Keurig. Wanted a device that could give me back the full pot of coffee I came to miss but also allowed for a single cup when wanted. This has delivered wonderfully would recommend to anyone who has used a Keurig but wants more flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker. choices! single Keurig or full pot. if in a hurry, Kureig works great...if not, full pot gets us through morning work week. all work excellent. easy to maintain and clean. absolutely love the auto brew and timed function. i wish i would have bought this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee maker

    Rated 3 out of 5 stars

    2 in 1 coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffeemaker worked OK, but after having it for about 6 months, the single coffee (keurig) side stopped working. I had to return it. I did like having the option of brewing a single cup or a whole carafe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee maker

    Rated 3 out of 5 stars

    Love the single cup brew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the unit last May. It worked wonderfully on both the carafe and single cup sides until last month. Leaked water on carafe side. Owned and used it great for nine months. Didn't buy the protection plan. Suggest others do so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love this coffee maker. It so happen when I bought it I decided not to get the warranty and when I continue using it. I decided to go back and purchase the warranty. It is worth it. I love the idea that I brew one cup on one side and on the other side up to 12 cups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker and k-cup option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect. It meets both my needs as far as being able to have a full pot of coffee for everyone and then the option of making tea, hot chocolate, or different coffee for others using the k-cup option. It is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Hamilton Beach pot and single coffee maker. I didn't give five stars because the single broke down on our fist one. I have high expectations for this one. We really like that you can control the amount of water for a single cup and also use your own coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a kcup machine and a regular coffee machine, this is the one for you. I have had it for a while now and I still use it everyday. I got rid of my Keurig and my coffee machine since I got this one. A space saver for sure.

    I would recommend this to a friend