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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1039 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are delighted by the FlexBrew 12-Cup Coffee Maker's brewing speed, ease of use, and ability to make both single-serve cups and full carafes. Many appreciate its affordable price and improved design. However, some users find the water reservoir placement inconvenient and the brewing process somewhat noisy. The single-serve function's water reservoir may not always empty completely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,039 reviews
  • Rated 4 out of 5 stars

    nice too have options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that I can use my own coffee in the single serve instead of just k cups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine makes a great cup, it's quality built and fairly priced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably good for a couple years, tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two of these units. Older display and current display style. The most recent one almost lasted two years. We discarded it after we found it had been slowly leaking water onto the counter. Not sure how long it was doing so. Slow enough to not notice until to late, and warping/bubbling the underlying counter. Replaced it with a different brand at much more expense. New unit was faster, seemed to have a better taste, I guess to all its computerized bells and whistles. However, I kept finding myself liking the HB better? In the market for another pot and found I never posted a review on this one, well here it is..

    No, I would not recommend this to a friend
    • Brand response from HamiltonBeachTeam
      Posted .

      Hi Venger,
      Thank you for alerting us of this occurrence. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker has began to leak. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. Please note, consumer experience remains our top priority and if we can be of assistance in the future, please email our customer service department at customer.care@hamiltonbeach.com. HamiltonBeach

  • Rated 5 out of 5 stars

    Better than a Kuerig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the cost and honestly I've had way less issues with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. My first one lasted 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I love the way I can have one cup at a time not a hole pot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as good as a Keurig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this brewer as a gift and my aunt loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s ok, as they say you get what you pay for. Seems a little slow to make a pot of coffee and unlike some keurigs you can only pour in the amount of water you are using. I highly suggest using the cup you are using to measure and pour the water into the keurig water dispenser

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. It works well KPods too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect when it's just me or more people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker and it looks nice on my counter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the features it has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and allows me to use the products in many different ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Keurig but as good or better. Definitely worth the $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient with the double option. Great results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee making 2 in 1 full pot and single serve is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great product. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEO/Trainerr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a practical device so convenient We use it every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The produce works as advertised and had no issue with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fab coffee maker so far, east to use and ready in a jif

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return it I would, single brew is not a reservoir, have to fill it each time, also on closing the lid it feels like it’s going to bust off. And get tons of coffee grinds in your cup. Carafe side is better, once I got the filters to fit well, no coffee grinds in the cup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee maker. everything taste great! girlfriend loves it.

    I would recommend this to a friend