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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1132 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,132 reviews
  • Rated 5 out of 5 stars

    A Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. They were very nice and attentive. I felt like they actually wanted to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been always useful and professional when I needed my laptops fixed. Staffs were knowledgeable, patient, thorough, and friendly. I buy my laptops, software, hardware, TVs, and other electronics because of this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, fast and efficient too. We would recommend this service to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service and a knowledgeable and patient associate at this store location. My Power plug was horrible, this installation made the PC better than before and they even cleaned my fans! Never will I doubt them again and I will always consider them first!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the product on same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of service is too high than the product installed and service done so that is bit minus attention. But geek squad I do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had veary great service and veary nice workers and took them a litlle while but veary exited to play on my new my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech took the time to explain everything in terms I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice. They told me what my problem was and installed it right then and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked on my pc in adding an ssd and removing the hard drive because the pc was going super slow. They communicated with me if there was any issues and went into detail with the work they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a successful diagnosis on my ASUS laptop, it was determined that I needed a new battery. I purchased a battery from Amazon and took it back to Geek Squad for installation. Staff was knowledgable, freindly, effective and efficient with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tuned up my lasptops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick , easy, great customer service. Geek squad gave both of my laptops a tune up and added RAM to o e aswell as sent one out to be repaired. Overall Great service and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad set up the printer in the store as I was pressed for time and wanted to make sure that it worked flawlessly with my pc and Win 10. Exceptional service from the team and left with a smile on my face. Connecting to home network was a breeze thanks to the instruction I received from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal on a replacement hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my hard drive and I plugged it in when I got home. Works like it did when it was brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely service as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added memory to my new laptop purchased at BestBuy Service & technical questions were answered prior to my purchase. My laptop service was completed as promised and I've had no problems with it. I have recommended BestBuy geeksquad to friends, and accompanied them when requested. Satisfaction 100% to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful installing RAM. They got it done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast service fixing my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic in the spot service! Thanks! Appreciated the fast work saving my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. purchased a solid state drive for my laptop. While I am a IT pro, I wanted to be sure the installation went correctly. The techbat my store's Geek Squad was friendly, professional and the installation tooknplace whlle I waited. All in all, notva bad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick , they do amazing jobs and very good at making sure you understand everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works exactly as great as before I had the hard drive replaced, and I have more data storage now. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% quality "Geek Squads",Thank you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run full diagnostics on my computer to assure no problems when it left store.

    I would recommend this to a friend