Customer Ratings & Reviews

The agent installed hardware on my computer, works very well.

had a new hard drive installed in my laptop and it is working great

I let Geek Squad handle this stuff for me so it gets done right the first time and I do not spen countless hours trying to undo my mistakes.

Big time saver and the fix was done quickly so I was only without my computer for a day.

Installation of an M.2 2280 SSD flawlessly and quickly performed

Great work. Geek squad was able to install hard drive and move the existing windows license without additional fee.

Great service by the Geek Squad and the hardware installation was very quick.

They quickly resolved my problem with courtesy and professionalism

Geek squad was able to help me get my PC upgrades installed!

The service the Geek Squad provides is impressive, very understanding & they give fast results!

Added 4g additional ram to an older laptop. I'm not tech savvy, wanted it done right. Called ahead for an appt. Next afternoon I was in the store, extra ram installed within 15 mins, computer speed and operation really improved. Tech guys were very pleasant and explained my options clearly. Very happy with my revitalized old laptop.

When we needed help to fix our computer the Geek Squad saw the problem right away and fixed it quickly.

They did a great job replacing the battery of my computer.

5 STARS TO : MS. JR, 2ND 5 STARS TO MR. RAMON AND 5 STARS TO: MR STEVE, I BELEIVE THAT'S NAME OF TECH THAT CALL ME TO GIVE INFO, JUST THE COMBINATION OF CUSTOMER SERVICE TO MY SATISFACTION JOB WELL DONE, WILL GO BACK TO BROOK CITY GEEKS. PS THE BEST PART IS THAT I WAITED FOR REPAIR DONE WHILE I WAS THERE IN STORE. GREAT !!!

I have taken many an item to many a Geek Squad. Brighton, Mi is by far the best. They have genuinely knowledgeable people who treat their customers with patience, kindness, and compassion. They are happy to explain what they are doing to your beloved item. As well as the pros & cons of price, repair, replace or future problems Ann Arbor, Novi, and Southfield all have EXTREME attitude problems. Kalamazoo, Traverse City, and Ann Arbor lack knowledge. Portage needs more people, the wait times are beyond ridiculous.

The agents sent me the link I needed to purchase a systems fan for my laptop. Got the part overnight and was able to pickup, completed work-order by next day. Excellent communications and help from all agents.

So far so good for now, no problem at all. Hopefully it will work forever

I had purchased a surveillance system the Geek squad installed the hard drive for the back up quickly and were professional and couteous.

The workers were so quick and friendly and helped me exactly with what i wanted in

We got a great deal on a high performance gaming computer. Service was excellent and the transaction efficient despite the holiday rush.