Customer Ratings & Reviews

They are knowledgeable and work fast. With my experience, they give you an estimated date when the work is done, but they'll some times work fast. I have not been back for any corrections or rework. Jib was done the first time.

The service was good. The technician was very knowledgable and helpful

I was very pleased with the service I received with this hard drive installation. I didn't want to pay the extra money to have them clone the drive they were removing. I received no pressure to have the cloning done. The work was professionally done and worked the first time.

Went beyond and above to help me out the guy was very nice Nick was a really awesome outstanding professional I highly recommend people coming to this Best buy store for all your geek squad needs! Thanks Nick

All of the store associates were very welcoming from the time I walked in the door.

The Agent worked so hard on installing a new cpu cooler for my pc, at first he mentioned he probably couldn’t do it, but after I told him to keep trying he did it! So happy with Geek Squad

Very glad to have the service. The ram is a bit more difficult to install when the laptop has a touch screen. The Geeks even educated a family member about a button on the laptop. Very helpful.

The service was fine. This demand for at least 50. characters to submit response has me re-thinking this involvement.

Geek Squad really improved both my laptop and my wife’s laptop. The only reason I didn’t rate them 5 stars as they could not help me with my Microsoft outlook issues

I appreciate you guys installing my new RAM for me. I don't remember all your names but thank you.

The process was quick and everything was installed for me. I’ll most definitely be coming back for future upgrades.

Done in a timely manner. Done properly and was explained to me what the differences would be compared to my old operating systems.

Installed new m2 1 terabyte hard drive just for my favorite game don’t know how they do it,but they do it well!

Very efficient! I even went before my assigned appointment and they were already ready with my laptop as soon as I was there!

They did everything well enough and it's nice not having to worry too much about managing cables on my own.

My Kindle quit working and I took it to Best Buy Geek Squad. They installed a back up chip and then backed up all of my files. Then this past Thursday, I took it back and had the Geek Squad reinstall all of my filed. They did an excellent job and I am totally satisfied with what they did.

The agents at Geek Squad did a fine job installing my solid state drive, however, I need to return to get software transferred over to new drive. They agreed to take care of it with no problems.

New hard drive was installed in expedient amount of time with no issues.

The agents installed my purchased additional hard drive and everything worked oerfectly. I will certainly use them again.

The geek squad agent help me check in my device and gave me an approximate time that it would be ready. I told them that I needed expedited service and they delivered. Within about 1.5 hours I received a call stating that my device was ready. Awesome service.