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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,140 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my computer, installed a new hard drive and I am loving how my computer is working for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    These guys know their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the vid card for the new desktop, but didn't want to take a chance of putting it in wrong, these guys stepped up and installed it, no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient service to install a new battery into my laptop. Thank you for your help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job on installing my CPU Cooler and it only costed me about $40 to have it installed since i had already bought the Cooler before hand. only reason i didn't give 5 stars is because they didnt do a good job with the wires i thought they could have done a better job keeping the wires neat without me having to do it but they still did amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD CUSTOMER FRIENDLY PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are FANTASTIC!!!!!! Totally amazing they are real professionals that have GREAT customer service. they answer all questions and are so willing to help and explain things it was a wonderful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ! Everything is working well. Geek squad is great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    satisfied overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after we finally agreed that I was told I could wait instead of leaving my pc for 6-7 days for a battery installation it went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installed ssd card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed ssd storage in my laptop very quickly. They were also polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    RAM Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasant surprise! They installed RAM in my MacBook Pro in less than 15 minutes! Knowledgeable and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fit me In!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hard drive died during the middle of the business day, I loaded the PC up and went to BB - 2 hours later I was back up! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Geek Squad installed my product immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a product. Installation done with Geek Squad. Product complete in less than 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt take the guys no time to install this on my laptop. Awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer working fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed computer. Good job. Took a little longer than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    got the job done

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed ram and checked if everything is running smoothly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service fixing my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i brought my computer in to get fixed. I thought it was a power supply issueand it was.The computer was diagnosed and the power supply was replaced the same day. My daughter needed my computer to finish her school project on. i got the computer fixed and back so quickly that my daughter got her school project done in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changing slow 500K laptop drive to solid state dri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of replacing my 5400 rpm 1 TB laptop drive with a 1 TB solid state drive. It improved my computer speed 100% or more. Very fast now. Took 3 days and they transferred over my data as well.

    I would recommend this to a friend
  • Pros mentioned:
    Repair quality

    Rated 5 out of 5 stars

    GEEK OUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great servince, in and pout problem solved. THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The computer was ready in 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of the new solid state hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad completed the installation of the new solid state hard drive in my PC in a timely manner. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offered purchase of failed component vs. Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was cost conscious for the consumers putting consumer first. Offered the replacement component for sale and showed how to self install based on prliminary review of my computer problem and also gave a cost to install component. Choice was up to me as to buy component and hope for the best as to a fix or leave the computer for further testing and repair. Component was installed and corrected the problem no extra cost incurred over the initial turnkey estimate to install by Geek squad who also ran a check to be sure computer was OK

    I would recommend this to a friend