Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1132 reviews
(1,132 customer reviews)to a friend
Rated 5 out of 5 stars
Fast and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and speedy service. Very pleased with the technician.
I would recommend this to a friendRated 5 out of 5 stars
Graphics card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job installing the graphics card. Very fast and efficient and they took really good care of me. I would recommend them on any difficult task. You can go to them and they’ll even research if you have an issue before you decide to have them fix it.
I would recommend this to a friendRated 5 out of 5 stars
Used Geek Squad for computer Upgrades
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Used Geek Squad to Upgrade a new Laptop with more Memory and replace the Hard Drive with a Solid State Drive. Also used them to upgrade my Desk Top PC with an Ethernet Adapter Card, so it can handle 300 Megabit Speed of my internet connection.
I would recommend this to a friendRated 5 out of 5 stars
Installation of laptop screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a laptop screen for my nephew's computer which had been smashed. I then brought it to the Geek Squad for the repair. They provided a fair price for the repair and left it with them to install it. In a matter of 3-4 days it was fixed and has been working great ever since.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, friendly, timely and excellent position.
I would recommend this to a friendRated 5 out of 5 stars
Laptop Battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent at the Help Desk installed a new battery in my Laptop. He was excellent.
I would recommend this to a friendRated 4 out of 5 stars
HD install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the squad install my 2nd HD in a new PC before I took it home. Was a little pricey, but wanted it done and done right.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Changed Laptop Battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad agents know what they are doing, resolve issues, and make the process easy.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad PS install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my power supply for my computer, was having issues connecting, fast service.
I would recommend this to a friendRated 5 out of 5 stars
New computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Macbook that was suffering a horrible death. Even when I brought it in-there was no salvaging my hard drive -my fault! But there wasn't anything serious in the computer and it hasn't been used in a year. Installation was quick and now it is like having a brand new laptop!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech suggested that the drive on the Toshiba, which has a terrible design flaw in the laptop screen closing, the screws come out making it impossible to fix or boot the computer. The tech was able to encase the drive and my grandson now had an extended drive as well.
I would recommend this to a friendRated 5 out of 5 stars
Great service for all devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awsome service if u cannot work on ur products by ur self or if ur afraid ull mess something up definitely recommend to every one who don't know alot about electronics or that want to have someone do it from them without worrying about anything going wrong with their products
I would recommend this to a friendRated 5 out of 5 stars
Saving replacement cost and time to transfer files
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your group successfully re-mounted my old HDD and all its files into the new computer.
I would recommend this to a friendRated 5 out of 5 stars
Updated my gps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job explaining the what they were going to do my gps did a great job on updating my gps told me what they had to do very much happy with the job they and I thank everyone a Best Buy Geek’s squad
I would recommend this to a friendRated 5 out of 5 stars
Quick and well done installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install of my new NVMe PCIe SSD was completed without any issues and my laptop was back to me in two days. Set up was done for boot to new drive within the BIOS which I didn't wish to touch. Extremely happy with the work that was done. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Thanks Adrian
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast service by the actual geek squad although I had to wait a long time for an appointment
I would recommend this to a friendRated 5 out of 5 stars
Installed pc part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed parts on my pc and fixed 1 fan issue was having, very happy with the services
I would recommend this to a friendRated 5 out of 5 stars
RAM upgrade went smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent (we believe it was Ryan?) installed 8 GB's of RAM memory in our laptop quickly and professionally. We considered the installation charge to be reasonable.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installation failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the SSD to my laptop then I had to return the device due to the product making my laptop in worse shape then it was then when the product was first put in.
I would recommend this to a friendRated 4 out of 5 stars
sure, is decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dude was super easy to work with, very lax and unstructured once in store but amicable and upgrade done quick and easy. A dot overpriced, but simplicity makes it worthwhile to use
I would recommend this to a friend
