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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,140 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Happy with their service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and upgraded memory on my laptop, it was so easy and fast service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service for a great price in record time. They installed a hard drive while I waited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quickest scheduled appointment was several days out. So, I stopped in and they took care of replacing some RAM within half an hour. The only tiny complaint is that they forgot to put one of the screws back. They replaced it with a similar one within ten minutes when I went back.

    I would recommend this to a friend
  • Pros mentioned:
    Repair quality

    Rated 5 out of 5 stars

    Great work Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my laptop back up and running within hours of me taking it in the store. So glad I took my computer here to them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squadron was able to fix the problem with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very quick and professional. Answered all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick fix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast service and laptop is working great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service as always! I was helped as soon as I came in and left with my laptop fixed same day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought my computer in for hardware upgrades and and works as it should be

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a laptop and replacement screen to have swapped with the old one. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast efficient service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was taken in, checked out, repaired and returned to me in within four hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motherboard Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and fast with installing my motherboard to my pc! I’m glad I went to them for help!

    I would recommend this to a friend
  • Pros mentioned:
    Repair quality

    Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my computer no problem! Courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my laptop battery issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me to know what battery to purchase for my laptop and installed it . It works so much better now and holds a charge far longer. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have done this upgrade myself, but the amount of time it would have taken to do it was not worth the 39.99 that the Geek squad charged to swap out the SSD drive in my HP Envy laptop. The laptop has to be pried apart to replace the SSD. Not worth the time. Just use a pro to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very knowledgeable, friendly, and with a very professional demeanor. ,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replace battery on Lenovo Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was to complicated for me to perform myself but GeekSquad did a great job on replacing battery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking my laptop in for repair was quick and unbelievably fast. I didn't even have to send it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech Matt did a great job fixing my Ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt tried several approaches to fix my Acer desktop that would randomly shut down. Finally, he replaced the power supply, and this old workhorse runs like new!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek squad was great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, completed work early, and were great with any question I had

    I would recommend this to a friend