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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,140 reviews
  • Rated 5 out of 5 stars

    Great Servixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to build desktop computers but wanted to upgrade the ram on my laptop, and couldn’t get it open Without risk of breaking it after unscrewing the plate. Well I took it to geek squad and he had a tool to pry open my laptop which I didn’t even know was a thing but that’s why they are experts! Learned something new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer died on Saturday night and I was frantic to get it up and running before Monday. I called Best Buy and they said I could bring it in and they would run a diagnostics to let me know what was going on. I know how to fix computers, but I don't have any of the equipment any more to troubleshoot it quickly. They discovered my fan had gone out and fixed it for an extremely affordable price in under 30 minutes. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents troubleshooted and fixed my PC with ease. If I ever have a problem with my computer, my first thought will be to head to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    They was great1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked as fast as possible and fixed the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was knowledgable and they had my graphics card in and ready in a few hrs

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ID the problem, made recommendation and installed it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at Crabtree did a great job on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad cam to the rescue with installs of new programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful GeekSquad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a simple SSD installation in my PC - GeekSquad completed it in a day. They showed me that they had installed it and answered my questions. Knowledgeable and helpful staff. My PC now has exta space, Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service/installation and customer interface! I was expecting bad news - but the Team and my Tech turned it into good news with a new power supply (for my Dell 8700) that is working great and was provided (part and labor) for a reasonable price - less than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, excellent replacement of PC power supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identified power supply problem and replaced it within 1/2 hr of walk in! PC works well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! Love the touch screen capabilities. Also love the ability to put the camera away when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Fastest install ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and gave excellent customer service! I am very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek squad crew was very helpful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was very helpful and efficient. I was very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable friendly and got the job done faster than expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service - install memory chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team install 16GM memory chip for our HP laptop. The installation is good. Our computer has been running without any problem since 6/18/21 installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed extra memory on my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Sarah and Victoria, at Geek Squad did an outstsnding job instslling extra memory in both my desktop amd laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation person was very helpful. He finished the installation into our computer much quicker than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned in my tower to have them increase my RAM speed and check for anything that should not be there. Now my computer is running better than ever. They even had my tower turned back over to me in 24 hours after giving it to them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely amazing bout to fix my pc and did the job wonderfully

    I would recommend this to a friend