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Customer reviews

Rating 4.6 out of 5 stars with 1132 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,132 reviews
  • Rated 5 out of 5 stars

    ssd upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents changed my 500g for 1 tb ssd. could not clone disc, i lost expensive adobe program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a giant help with the computers in my house, we have three desktops, three laptops and two chromebooks and would never hesitate to go to them for any of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I should be called super squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was incredible they got my computer back in a timely manner they did an incredible job I just keep on coming back is affordable if you want stuff done right they got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done the same day and works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great and more than doubled my space. Geek Squad did a great job even though they were short handed and swamped due to COVID-19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable ,great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and explained everything to me in a way i could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairing Daughter’s Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad repaired our computer that was under warranty through another company who were not helping us. It works perfectly now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped off my computer for a SSD installed and they completed the install fast. It helped my computer speed increased greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent hardware install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good communiction, good work, no issues we'd go there again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff a Roseville Michigan store are all very friendly, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem analyzed and problem corrected in a day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer would not boot. Took it to the Geek squad, who promptly analyzed the problem as a failed graphics card. Asked them to repair it and within 24 hours I was back in business. Squad member Brandon was particularly helpful in completing the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A agent helped me purchase a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had amazing customer service and was very helpful in guiding me to the right computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and such a big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been having trouble turning on my computer now for a few weeks and everywhere i called wasn't able to help. After one call to best buy then made an appointment for me and it was fixed it no time. Such a huge help and now i have my computer back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed memory card in my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Geek Squard less then half an hour to install memory card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a awesomw job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems and a short wiat they did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad "Professional Excellence"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent . The work was completed within the time estimated. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Ram upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made apointment droped off Laptop and was upgraded in 30 mins. Great value for both new ram and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super helpful! I had been told by other repair people that I could not do what needed to be done. Geek Squad figured it out though and saved me a ton! Thanks!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better choice for me when dealing with a laptop as I am not as comforatable in doing upgrades as I am on a PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed a Computer Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performed their work excellently. I am happy with the performance of my repaired product. However, I would have greatly benefitted from progress notifications, as is month passed before completion.

    I would recommend this to a friend