Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,140 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best! It was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Graphics card or Power Supply was Needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very informative about what he was doing with my computer... cleaned it up and i was up and running with in 24 hours of dropping off at the store in Erie. Thank you guys so much !!! Now back to WOW !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the lazy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my desktop with what I believed to be a faulty power supply and, feeling not only a bit lazy but preferring to let Geek Squad's insurance cover my now 8 year old Frankensteined computer, had them diagnose and install the new component. Now it chugs along once again until I can finish purchasing the components for my new monstrosity.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THey installed my secondary hard drive in a matter of an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Entire Transaction Flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my PC and did what I asked sooner than they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad downloaded quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad download everything from my old desktop to my new one. It was done extremely fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Yoga battery replacement.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended the type of battery I needed to order. They replaced my Lenovo Yoga battery, quick service, and excellent working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Hard drive with new SSD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having issues with slow start up on my 5 year old laptop, Geek Squad replaced with new SSD drive, it’s wicked fast now, saved me from having to purchase a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom PC Build

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed parts for my gaming PC and got it ready in around 2 days. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledgeable associates.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a fan installed into my computer. The associate new exactly what I wanted done and it only took one day to complete. The charge was very reasonable. I would recommend them for all you computer repairs. I was extremely pleased with this service and won't hesitate to return if a need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the Greek Squad they were able to fix my laptop and able to tell me that the battery was defective and were able to fix it by replacing it with a new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Hard Drive Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, and the hard drive was installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great tech help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful fix my pc while I waited, tech was very knowledgeable with pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good keyboard & mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good keyboard and mouse. works well as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sure makes things easier!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and the computer works fine. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad to anyone, they are fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Bought more ram for sons computer, they did that plus helped me create account and made sure everything was correct for christmas. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my graphics card

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card worked good after geek squad installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thusfar I haven’t had any problems with this software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the instore service to have a new battery installed in our laptop and were very pleased with the quality of service we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job on the installation of product that I purchased and did it the say day so that was awesome.

    I would recommend this to a friend