Hardware Installation (In Store)
User rating, 4.6 out of 5 stars with 835 reviews.
4.6(835 Reviews)- 557 Answered Questions
4 payments starting at
$10.00
with
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Features
When you arrive
A friendly and knowledgeable agent will be waiting to power on your device and get started.
Hardware installation
We’ll install one customer-supplied internal or external PC component. We can also install any software necessary for the functionality of the device on one computer.
Final steps
We'll configure the installed component or device for proper use. We’ll also test that your device is working properly, answer any questions you may have, and provide solutions as needed.
This service does not include hardware or installation/repair of operating system issues.
Service returns cannot be accepted after installation services are completed."
What's Included
- Hardware Installation (In-Store)
Key Specs
- Service CategoryStand Alone
- Service LocationStore
General
- Product NameHardware Installation (In Store)
- BrandGeek Squad®
Other
- UPC400078601022
Customer reviews
Rating 4.6 out of 5 stars with 835 reviews
(835 customer reviews)to a friend
Rated 5 out of 5 stars
Repairing a Dell Laptop
||Posted .I took two computers to be fixed at Geek Squad. One laptop and one desktop. I didn’t know I was supposed to make separate appointments for each one of them. Well, Geek Squad took both on only one appointment. They started checking my laptop first, and the problem was the HD. Needed to be replaced. They showed me the options and recommended one. I trust them and bought a WD one. Repair took about 45 minutes. They installed the HD, installed Windows, and also installed their Virus Protection. They did a lot of good to my computer which I was about to trash it. Now I have a new computer, fast, working smoothly, and all looking good. I am very happy with it. Thanks GS. You guys are the best!
I would recommend this to a friendRated 5 out of 5 stars
Screen Replaced
||Posted .I had to RMA my screen due to backlight bleed out of the box and it was covered under manufacture warranty. In the end Carlo was able to get my device fixed and working as it should and that’s all I could ask for. Thanks 100000000x. Saved the day/week/month/year!
I would recommend this to a friendRated 5 out of 5 stars
Great graphics card for Inspiron Dell Windows 10
||Posted .This graphics card was recommended by the Genius tech at Best Buy and he was absolutely correct. The graphics are clear and very high definition is possible. I play graphics games, surf the internet and post pictures using this card. It works very well.
I would recommend this to a friend- Pros mentioned:Polite, Service
Rated 5 out of 5 stars
Upfront Prices for Excellent Tech services
||Posted .Made an appointment a week ago, came in 15 minutes early today to friendly staff from the door greeter, customer service and my final stop with the Geek Squad. We braved much snow to have a new power supply put into our daughters PC and good graphics card and double check my selection of RAM. As this was the one and only request this year we really wanted to make it happen. I apologize for not recalling the gentleman's name who assisted us, but it was fantastic service that all stores should strive for. First we discussed our needs and he smartly secured our computer away from the public, then walked us to the parts we needed and made proper recommendation's. Very informative and listened to all my questions, collected everything we needed and after paying we went to lunch then came back 3 hours later and our girls Christmas was saved :) Thank you one and all for an easy and honest affordable computer upgrade.
I would recommend this to a friend Rated 5 out of 5 stars
Helpful GeekSquad
||Posted . Owned for 1 month when reviewed.I had a simple SSD installation in my PC - GeekSquad completed it in a day. They showed me that they had installed it and answered my questions. Knowledgeable and helpful staff. My PC now has exta space, Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Graphic card install
||Posted .I had an appointment with the Geek Squad to install a new graphics card in my computer and the guy that did the install was smart and helpful!
I would recommend this to a friendRated 3 out of 5 stars
Painful most of the time.
||Posted .The person who took my laptop from my wife kept on stalling for 45 minutes asking her unrelated questions. I had to schedule online when to pick it back up after I received a text that the work was completed but I had to wait too long. The national number was totally useless because they kept on insisting that they don't have direct communication with the local stores. Fortunately I had the email of a Geek Squad staff member who knew what she was doing and she answered me that I didn't need an appointment.
I would recommend this to a friendRated 5 out of 5 stars
Fast Service
||Posted .Dropped my laptop off for a repair, and 3 hours later I received notification it was ready for pick-up. I was expecting a 2 or three day wait.
I would recommend this to a friend
Q: QuestionHello. I want to build a PC and have the parts. Does GeekSquad build the PC from scratch?
Asked by Anonymous.
- A:Answer Hi there! Thanks for reaching out about this. We should be able to build your PC from the components. To get started, I'd recommend connecting with your local Best Buy's Geek Squad either in person or over the phone, to make sure we have everything we need and no incompatibilities. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
Q: QuestionWill they install a new power supply and graphics card if i order and bring in myself? Or does it need to be bought through best buy for them to install it?
Asked by RollinRees.
- A:Answer They will install any parts that you bring to them. The parts do not have to be bought from Best Buy.
Answered by timeman1
Q: QuestionCan you install motherboards?
Asked by Anonymous.
- A:Answer Geek Squad does install motherboards.
Answered by CommunityAnswer
Q: QuestionI would like RAM installed on my laptop. It currently has 4 gb and I would like 2 sticks of 8 gb, totaling 16 gb installed on my HP laptop. Will geek squad be able to do that? And if so, then what is the cost of installation. I know I can buy the RAM.
Asked by Zak.
- A:Answer Hi there. Thanks for reaching out about this! This sounds like a great upgrade. We can definitely do this. The service should just be a normal hardware installation which would be $39.99. We'd install the RAM and then test that everything checks out. Once you have the RAM, you can either contact your local Best Buy store or visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy to get started.
Answered by GeekSquadSupport
Q: Questiontime hard drive installedHow long can I expect my computer to be with you when a hard drive is installed? Thanks!
Asked by Mama G.
- A:Answer Depending on the time and store location it can be done while you wait up to one day service.
Answered by CommunityAnswer
Q: QuestionDoes in-store Geek Squad do BIOS updates and provide the CPU to do it? I have a motherboard that needs updating as the BIOS doesn't support the new Ryzen 5 2400G processors
Asked by strangephish.
- A:Answer Yeah they will do it but they'll charge you $150 to do it. Completely rediculous if you ask me to charge more than the cost of new motherboard to make something up to the standard of what is being advertised. Just buy an older processor and return it after you update, or get a boot kit from AMD support.
Answered by Josh
Q: QuestionCan you unlock my laptop? I cannot remember the password.
Asked by Gail.
- A:Answer We may be able to do that, but we’d want to check out the device first to be sure. Please visit http://www.geeksquad.com/schedule to set up a free consultation with a Geek Squad Agent at your local Best Buy.
Answered by GeekSquadSupport
Q: QuestionCan i buy my Ram AT anaother store and have geek squad install it or do i have to buy it from best buy?
Asked by SteveReno.
- A:Answer To my knowledge you can purchase the Ram anywhere and geek squad will install it
Answered by Dark