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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,140 reviews
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Battery replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got in and got out fast. Didnt have to leave cpu like I thought i would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Lenovo Desktop computer upgraded, that is to say, additional Ram added. It was only 16GB, but is now 40GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my PSU!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did they're job as proficient as possible, I'm genuinely satisfied with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad set up the printer in the store as I was pressed for time and wanted to make sure that it worked flawlessly with my pc and Win 10. Exceptional service from the team and left with a smile on my face. Connecting to home network was a breeze thanks to the instruction I received from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. purchased a solid state drive for my laptop. While I am a IT pro, I wanted to be sure the installation went correctly. The techbat my store's Geek Squad was friendly, professional and the installation tooknplace whlle I waited. All in all, notva bad service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked and they moved everything. Made it easy to convert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been always useful and professional when I needed my laptops fixed. Staffs were knowledgeable, patient, thorough, and friendly. I buy my laptops, software, hardware, TVs, and other electronics because of this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee programmed it for me..it was so efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a successful diagnosis on my ASUS laptop, it was determined that I needed a new battery. I purchased a battery from Amazon and took it back to Geek Squad for installation. Staff was knowledgable, freindly, effective and efficient with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs in the Mesquite, TX store are excellent. Their customer service is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge and installation. Friendly, knowledgeable, kind, experienced, exp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent, Kiefer Giang and Manager Manny C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was completed on time and to my total satisfaction. Kiefer was very well versed and kept his promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i dislike that some items you have to order offline

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Graphic Card installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did their job and affordable. My only concerns was they tried to change the price when we picked up the pc and over promising. Installed a graphics card to my son’s PC over promised that they can finish it the next day but took 3days. They also almost returned my son’s cpu without the cord because they don’t have a record of what was given to them. My husband had to return and get the cord back. Just make sure you check/record all parts/pieces when you drop off your equipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I received with this hard drive installation. I didn't want to pay the extra money to have them clone the drive they were removing. I received no pressure to have the cloning done. The work was professionally done and worked the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team moved components from my current desktop components into a new larger (cooler) case. Great service - no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek did A great job working on my PC. It took A while they did A great job. They answered everything that I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked on my pc in adding an ssd and removing the hard drive because the pc was going super slow. They communicated with me if there was any issues and went into detail with the work they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stuff gud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I annoyed some dude off by cutting in line but the geeks were stellar. Installed my new GPU quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Geek squad great job with the hardware installation. Thank you!

    I would recommend this to a friend