Customer Ratings & Reviews

The Geek Squad representative was professional did great

Geek squad took care of my issue in under an hour. I called, made an appointment, took my computer in for a optical drive replacement, and was back out again in under an hour. I'm very satisfied with the service.

The service was fast. Good reception and good checkout

My grandson is very satisfied with the results. We had this work done three days before Xmas. The work was completed within 24 hours which I consider very good for that time of the year. Very pleased with the results.

the young Man at the service counter was very thorough and nice- He knew what he was doing. I will be Happy to return for any service based on the interaction. Thankyou.

Love to go the Geek. They did a great and quick installment.

Computer was not starting correctly. Tech spend a good amount of time troubleshoting and looking at possible causes. Basically needed new harddrive. Replacement harddrive solve problem.

Fast friendly service. Work was done prior to due date given. I only wish there was one fee for one drop off, not individual fees for each item. Great service though!

Geek Squad was fantastic about building this computer for me. They helped me through every step of the way!

The staff was nice but it took forever to set up in store.

Agent was polite and extremely helpful. He estimated 4 days but finished in 3. My son was very thankful as it was his gaming computer that needed to be repaired.

Geek squad Very helpful and thorough in showing how operating system worked Only problem was setting up outlook which wasn’t geek squad fault

Diagnosed bad PSU on my desktop, but they did not have carry the right model to fit. I had to do the legwork to obtain the replacement PSU, and Geek Squad installed it for me. Took a long time and service seemed a little overpriced, but they got it running again.

Everything went smooth when I arrived. They even helped me load it.

I have done a few Barebones and hardware installations and I am no way a newbie. I felt very comfortable allowing geeksquad work on my system. Sometimes we do not have the time to do it ourselves and it is nice to be able to Not have to.

it all turned out okay with guidance. so that is good.

I had an old LINUX machine that wouldn't boot. The agent diagnosed the problem as a bad power supply and had it repaired promptly. Machine still working fine today.

Over all I am very happy with the service I got except I was charged for a corsair mounting bracket which was not used. the cost for the work I had done was reasonable. I would recommend geek squad to anyone.

The geek squad did an excellent job Replacing my hard drive and adding 300% more storage to my laptop. And they did it two days before promised date. Thank you

I did time things well, arriving on a Friday evening. I had some problems getting at the old drive, Best Buy personnel figured it out, put in the new harddrive and tested it in a matter of minutes, works great!