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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,140 reviews
  • Rated 5 out of 5 stars

    Pc laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had veary great service and veary nice workers and took them a litlle while but veary exited to play on my new my pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the product on same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of service is too high than the product installed and service done so that is bit minus attention. But geek squad I do recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents built a solid pc, though it took a long time, some was my fault, but other than that it was very good

    I would recommend this to a friend
  • Pros mentioned:
    Repair quality

    Rated 5 out of 5 stars

    service exicelent , price the best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast , repair done very professionaly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent repair; courteous agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair of my computer was excellent. It now works as well as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the amount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new HP laptop, but it came with a slow 1TB mechanical hard drive. I found a PNY 240gb Solid State Drive on sale, and had the Geek Squad install it. I could have done the install, but since I'm not HP certified, it would have VOIDED my HP hardware warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, fast and efficient too. We would recommend this service to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered another PC the same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and agreed with me on the defective product (PC). He ordered another one the same day and I received it the next day! Very happy with this...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GEEK Work Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew (Super GEEK) was very polite, very explanetory of what he was doing or had to do, the diagnostics he would perform on the CPU before & after installing the new Power Supply Unit. And Shazaam, the CPU performs better than it has in years. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for new RAM install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate you guys installing my new RAM for me. I don't remember all your names but thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek club agents replaced my computer laptop battery and laptop is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New processor and more memory - just like that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really improved both my laptop and my wife’s laptop. The only reason I didn’t rate them 5 stars as they could not help me with my Microsoft outlook issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was FANTASTIC! They put my computer back together that another "repair" company had botched. They were polite, efficient and really really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Geek Squad for computer Upgrades

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Used Geek Squad to Upgrade a new Laptop with more Memory and replace the Hard Drive with a Solid State Drive. Also used them to upgrade my Desk Top PC with an Ethernet Adapter Card, so it can handle 300 Megabit Speed of my internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up and computing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on my Samsung 2 in 1 went bad. They helped me order the correct battery and when it came in they installed it. Was easy and didn't take long. Would have them do more work for me in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed new power supply in my Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent and the technician were both very courteous, knowledgeable and provided prompt service. Options and costs were well defined and communications with customer was superb. All around great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice. They told me what my problem was and installed it right then and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome service if u cannot work on ur products by ur self or if ur afraid ull mess something up definitely recommend to every one who don't know alot about electronics or that want to have someone do it from them without worrying about anything going wrong with their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech suggested that the drive on the Toshiba, which has a terrible design flaw in the laptop screen closing, the screws come out making it impossible to fix or boot the computer. The tech was able to encase the drive and my grandson now had an extended drive as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient! I even went before my assigned appointment and they were already ready with my laptop as soon as I was there!

    I would recommend this to a friend