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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,133 reviews
  • Rated 5 out of 5 stars

    Agent had set up my pic on facebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful in their customer service assistance. I suggested their name geek squad should be changes to " Great Squad ". They out perform to capabilities. Well trained group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every laptop should be upgraded to a SSD drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the hard drive in a laptop with an SSD drive. Made the laptop faster than new. Work was done very quickly at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All My Electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever it may be that these guys work on, they do it professionally, quickly and competently!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation person was fabulous. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of my items had installs and were done by the squad in a timely manner and was done when i arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed solid state drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had solid drive installed in laptop. Best Buy was quick, professional. Did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and complete diagnosis and repair of my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is awesome. Shout out to Agent Berman. The support program was well worth the cost. Paid for itself with my first issue/question re: new tablet. Thanks Geek Squad Agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How easy can this be. Very simple and easy. Talk to the staff and your all set and ready to go. then pick up your items the next day. Speedy service and your all set,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a great job replacing my laptop screen, I walked in and expected a long wait. They took it in and got the job done that day for a very reasonable price. Ok, now I am getting mad at the need for a nickname.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was expected - GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment, I was on time, so was Best Buy. I was in and out in about 15 minutes. Delivered, as promised. Efficient and competent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After bringing back my lap top several times and making adjustments they finally made the correct adjustments. Laptop is just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was friendly and knowledgeable. Quick turn time! Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and correct work. A time saver with the assurance of professional job being done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take my computers here for ten plus year and never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable, and the work was completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know they craft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team at Sterling Best Buy, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a couple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Tyler’s at the Stroudsburg, PA store were fantastic. One of them installed my processor and one the video card. They were both extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad that I used Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost was stated before work was started. Work was done on time, and everything has been working as expected since the work was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who was representing the Geek Squad was good at his job. He was the same individual who had installed my older HP Printer. Glad to get him back!!!!!

    I would recommend this to a friend