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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,140 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was amazing and made great recommendations and they were quick and efficient at getting the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Ram upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made apointment droped off Laptop and was upgraded in 30 mins. Great value for both new ram and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my graphics card For my daughters tower To enable her to extremely increase her Ability to do rendering, editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very knowledgeable and helpful with my purchase. Did a wonderful job of installing extra hardware I purchased and transferred my info. I literally just plugged and played!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi HappyCamper –

      It’s outstanding to hear we were able to get your new hardware installed and data transferred. It’s great to hear everything was as easy as plug and play and play for you, and we thank you for taking the time to share with us.!

  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super helpful! I had been told by other repair people that I could not do what needed to be done. Geek Squad figured it out though and saved me a ton! Thanks!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with how knowledgeable and helpful the Geek Squad was when helping to fix my computer. I work on my computer all day, every day, and cannot be without it. They were able to diagnose and fix the problem in less than 2 hours which was AWESOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed laptop drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hard drive died while I was on travel. Ugh!! The Geek Squad saved the day, installing a new drive and reloading the Windows 10 OS. I've been using it for about two months now without a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a new fan and checked over my self-built system in less than an hour, Computer running nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a computer and geek squad fixed it. Installed a new motherboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed a Computer Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performed their work excellently. I am happy with the performance of my repaired product. However, I would have greatly benefitted from progress notifications, as is month passed before completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and help full. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with me dis enable the touchpad. Transferred saved info from old computer to new one. Said it would be done in three days. It only took them 1 day. I like the appointment to see them. Very friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installed My Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard Drive Was Installed On My Computer . It Works .I m Happy Thank You Greek Squad Vernell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER MALFUNCTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS VERY HELPFUL IN SOLVING MY PROBLEM QUICKLY AND PROFESSIONALLY. THE YOUNG LADY THAT HELPED ME LISTENED TO MY PROBLEM AND WHAT I THOUGHT THE SOLUTION WAS. SHE WAS THOROUGH AND VERY HELPFUL AND WAS ABLE TO GET MY COMPUTER BAC K TO WORKING QUICKLY.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and got it done faster than they planned but they didn't know I was coming, even though I set up an "appointment" with them that morning. I had them install new storage on my laptop and to avoid a backup fee, I instructed them to wipe the laptop and update the operating system...Well, they did install the new storage but now I have two operating systems installed. One old operating system that is wiped and connected to the new storage (what I asked for) and a new operating system connected to the old storage and setting. I have no clue how they managed that and I don't want to take it back for fear of having to pay another $100 to get it fixed, the laptop isn't worth that much. They did what I asked (kind of) but get a quote in the store...not online or on the phone. I did both (phone and online) and I still ended up paying $100 more than what I was quoted. Plus, the quote I got online and on the phone said it would take maybe an hour...it took 12 hours. Not a huge deal but I was told twice, I could drop off the laptop and then pick it up in 1-2 hours. All in all, it was fine but I won't be back...it'll be easier to just buy a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I made my choice for a wireless WiFi product, the Geeks installed and made sure it was going to work for what I needed. And I got my computer back quicker that they said. That is great costumer service and I thank you Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Knowlegeable & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem Geek Squad is there to help. Friendly, courteous and extremely knowledgeable. In this case my power supply failed which is something I could have fixed my self, but elected to pay a reasonable charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, friendly, timely and excellent position.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had extra RAM installed in my HP all in one. Had it back in one hour. Cost 90 bucks including the 8 gig of ram

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed drive still works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed drive still works as designed. Agents installed a larger SSD in my new laptop. Was annoying that I had to "purchase" a new OS but otherwise satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew gave me great customer service and had no issue installing parts to my pc i was well taken cared of will definitely recommend to others

    I would recommend this to a friend