Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1133 reviews
(1,133 customer reviews)to a friend
Rated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a good job on the installation of my new hard drive on my PS4 I would recommend anyone to go over there to get it installed for the price they did for.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad, especially Austin, was very knowledgeable and proficient in assisting with installing upgrades to a custom gaming computer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service and very very diligent. I recomend it.
I would recommend this to a friendRated 5 out of 5 stars
HP Battery Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed a new HP laptop battery in store while I waited. Easy peasy.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did best to get my PC fixed. Though they misplace some screws while fixing it which damaged some part of my PC
I would recommend this to a friendRated 3 out of 5 stars
Okay but some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd hard drive was installed, however I asked prior to removing from old pc would I be able to access programs and was told I would. That was not true as I had to purchase new programs (Microsoft Office) that I could no longer transfer. Additionally I get an error message every time my new PC boots up. Live and learn, I guess.
No, I would not recommend this to a friendRated 3 out of 5 stars
Job done I suppose.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was relatively quick, 1 business day. Unfortunately they removed a cable they felt I didn't need, a SATA cable, which I ended up needing two weeks later to install an ssd. Install was just for a power supply, so I didn't expect too much, was an effective swap. Turns out my power supply was fine though, needed a new CPU fan. I guess don't expect them to verify what's wrong, only that the job you request is completed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Laptop screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took my laptop in to get the screen replaced. They hooked the laptop up to their machines to make sure that it was in fact just the screen and nothing internally. Said everything was fine. They replaced the screen and it was working just fine but then about a week or so later part of the screen inked/blacked out again.
I would recommend this to a friendRated 5 out of 5 stars
GEEK Squad extremely professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, product knowledge, with sales staff and GEEKSquad. Geek Squad was extremely, professional, knowledgeable about the products.
I would recommend this to a friendRated 5 out of 5 stars
Installed an M.2 SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of an M.2 2280 SSD flawlessly and quickly performed
I would recommend this to a friendRated 4 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician replaced noisy fan, the same day I brought the computer in within oe hour.
I would recommend this to a friendRated 3 out of 5 stars
Service is fine but nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a burned out power supply which I would have easily fixed on my own if it were my home computer, but I had to take my desktop to Geek Squad because it was a work machine. I told them exactly what needed to be done and the tech simply installed the new power supply without need for diagnostics. It was quick and easy, but expensive for very little actual work or thinking on Geek Squad tech's part.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installed replacement computer battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was professional and efficient. However, they did not sell the required battery.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my pc fan quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced my computer fan that stopped working and also moved another fan to a better location for better airflow.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has always been a tremendous help with all my computer issues. They knew immediately what the problem was and how to fix it.
I would recommend this to a friendRated 5 out of 5 stars
Geeks for all of us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent knew what they were doing, and got me through the installation quickly. They also knew the connecting trouble spots to check in case it was more than just the main problem
I would recommend this to a friendRated 5 out of 5 stars
Installed ssd into ps5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Nick at geek squad was awesome and so helpful.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of new DVD drive was seamless and easy. Service rep was polite, helpful, and suggested several additional things for me to do
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was excellent as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad quickly installed an SSD drive my son's computer that crash the night before he was headed back to college for finals week!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Goated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was able to help me get my PC upgrades installed!
I would recommend this to a friend
