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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,140 reviews
  • Rated 5 out of 5 stars

    Gg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam installed RAM for me and did a great job and handled my laptop with care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. I took in my PC which needed the CPU AIO hooked up correctly. They turned it around in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic about building this computer for me. They helped me through every step of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a hard drive and copy of Windows 7 Pro (which I provided) on my desktop computer. My computer hard drive had crashed so I am happy they were able to refurbish it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and gave me instructions about when the laptop would be ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They we so very helpful. They fixed our computer right there in front of us. It took awhile, but it was well worth the wait to be able to take our computer home with us that day. Great job Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pc problem and they fixed it within the next day so thankful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been smoother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took several visits to get a new memory card installed. initially putting in wrong card. Plus I think they cracked my laptop lid at open hinges which eventually got very bad and laptop had to be replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great! Even with Covid19 precautions I was able to get my computer serviced..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop and desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Geek Squad was painless and very easy. Very pleased with the knowledge and outcome of our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish, my experience with both techs was absolutely cordial. Their customer service ethics was excellent; my computer was fixed within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed s new SSD card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in ordering my SSD card & the installation went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent had set up my pic on facebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful in their customer service assistance. I suggested their name geek squad should be changes to " Great Squad ". They out perform to capabilities. Well trained group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good one. They explained me about battery conditions and all those

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated my HP Victus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the Geek Squad members are very helpful. I’m very pleased. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a great job replacing my laptop screen, I walked in and expected a long wait. They took it in and got the job done that day for a very reasonable price. Ok, now I am getting mad at the need for a nickname.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is awesome. Shout out to Agent Berman. The support program was well worth the cost. Paid for itself with my first issue/question re: new tablet. Thanks Geek Squad Agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy it again... thanks to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my computer in to get fans replaced since one of mine died. They were quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my hard drive fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very nice and helped me out with all my needs

    I would recommend this to a friend