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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,140 reviews
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having all things installed and completed for my computer, it was a rather good experience with customer support and geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the Geeks 2 hours to install a new PSU on my computer where it would have taken me most of the day. Can’t complain for $40 when other places wanted double that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instore hardware install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were not able to do what I needed but recommended a place that could ( micro computers), that was decent of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same day service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon checked in my computer and had it back to me by the end of the day with a RAM upgrade.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Caitlin. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    refurbished tablet !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about desktops and laptops and cleaned my tablet and updated it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a good value. No worrying if you mess something up when taking the case of your laptop. We upgraded the ram in our laptop, Geek Squad took all the worry out of the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and great service. They were able to service my laptop in less than 24 hours without a appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new hard drive into iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fast and efficient. I have used this service in the past and found it similarly efficient and cost effective. I will gladly continue using Geek Squad services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable, and the work was completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super customer service and extremely quick repair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son wanted to upgrade his gaming PC and we needed it ASAP. We we're surprised how professional and responsive the associate was. Very reasonably priced!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and installed new power supply for my desk top computer. Power supply was better than the original and on sale costing less than the smaller one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memory installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service but sctratched my laptop. Didnt see it untill it was already home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally recommend these guys when there’s an issue, but some are very young and lack social graces. Besides that, they’ve always provided good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was friendly and knowledgeable. Quick turn time! Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad done it quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my ram to my laptop pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were friendly and answered well.♧♧♧♧♧♧♧♧♧♧

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are always a head of yourselves getting me back to work. I can't thank you enough for the excellent customer service at the Bastrop Tx location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed laptop fan in less than 24 hrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful and efficient with their services! :))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful. I took my time selecting a TV since there were so many options. Very helpful people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take my computers here for ten plus year and never been disappointed

    I would recommend this to a friend