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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,140 reviews
  • Rated 5 out of 5 stars

    Geek squad has delivered and set up all of tvs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service! We’ve purchased 2 large TVs, a sound bar, and they set up and taught me how to use it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work...answered all questions we had...very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electronics store for your entire household!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought so many products from Best buy and they are all great. Recommendation: Buy from Best Buy and get the warranty too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek SquaD at Castleton Square are great! They really go above and beyond for their customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was able to diagnose my problem and fix it almost right away . Excellent customer service and I would highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member put my hard drive in my computer. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install RAM. Easy and straightforward once I made an appointment. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad, especially Austin, was very knowledgeable and proficient in assisting with installing upgrades to a custom gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for all of us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew what they were doing, and got me through the installation quickly. They also knew the connecting trouble spots to check in case it was more than just the main problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, product knowledge, with sales staff and GEEKSquad. Geek Squad was extremely, professional, knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did best to get my PC fixed. Though they misplace some screws while fixing it which damaged some part of my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Healthcare worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will go again and again to the geek squad at Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been a tremendous help with all my computer issues. They knew immediately what the problem was and how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went out if they way to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocked it. I needed to upgrade some memory in my wife's laptop and went to them and they got the job finished early and were friendly to boot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, didn’t have to wait and everything was just what I asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of new DVD drive was seamless and easy. Service rep was polite, helpful, and suggested several additional things for me to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick acknowledgable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek help with exceptional quick helpful and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Supply unit installed in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techies were incredibly helpful and very quick on installation in the busiest time of the year. I was more than satisfied!!! Great work Best Buy in-house Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my pc fan quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my computer fan that stopped working and also moved another fan to a better location for better airflow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad quickly installed an SSD drive my son's computer that crash the night before he was headed back to college for finals week!

    I would recommend this to a friend