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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,133 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took out the old not working PSU and replaced with the new one we had purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics card for good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman Jay gave great info and helped me find everything I needed. Geek squad was very knowledgeable and very thorough with the insall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got the problem sort of right but put a temporary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is normally good to me, but this time they really missed the mark. They partially diagnosed my problem correctly but then put some 3m tape down to "fix" it. When I ended up taking it somewhere else and had the problem rediagnosed they told me about the tape and fixed the problem correctly. Very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lee & Sarah in Huntsville upgraded RAM in my PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly iNstalled additional RAM in my PC. Tested and made suggestions to improve speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product & Service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product & Service from Best Buy.will recommend to friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation of internal storage on 2 PS5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the appointment was made and paid for a week in advance... at first, I was told "Oh, we don't work on game consoles." Ok, then why does receipt say to specifically install game drives on 2 PS5s? Second person comes out and says "ok, well you can pick them up on Monday (3 days later)." Um, no. Was told when I made the appointment that it would take about 30 minutes tops. Then after already being there for almost an hour, they say, "well, they'll be ready about 4pm (over 4 hours from the start of the appointment at 11:40am). But the technician did do a good job and it was done correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At geek squad are good folk. Installed power supply & did a check for other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy know what he was doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable about the problem and how to fix it. He show me different options and was very courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bunch of nerds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t know what I needed but neither did I at the time so idrc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Geek Squad and was pleasantly surprised with the depth of knowledge and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful, In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped finish a computer build of mine, I was having issues with wiring it together. My consultant made it look easy to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are fast and as reliable as you can get in the computer business! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gone in 60 seconds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install and problem solve I really appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was completed quickly and efficiently. All Geek Squad members I spoke to were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and speedy service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to answer all my questions and even got my product back to me in 24 hours ! Amazing team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast service and laptop is working great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! They fixed a problem with my son's computer and he is to say the least very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service. Solved all my problems and was very helpful and clear at explaining things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a power circuit as mine had crapped out. They did it in less than an hour and it wasn't expensive. Fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squadron was able to fix the problem with my computer.

    I would recommend this to a friend