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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,140 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at this location was very helpful and helped me to make a decision that saved me the most money and fixed my computer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed ssd into ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Nick at geek squad was awesome and so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY WERE EXTREMELY HELPFUL IN GETTING MY NEW POWE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY TEAM WAS VERY THOUGHTFUL AND FIXED THE PROBLEM RIGHT THERE ON THE SPOT AFTER I EXPLAINED THAT THIS WAS MY JOB AT HOME. THEY WERE WONDERFUL AND VERY THOROUGH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know the answers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have really good experience with Geek squad and they do their best to help me out and help me save money as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Removed 2000 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were able to remove rogue programs and other problems from my computer. I still have some questions about some of the things still in my download file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old MacBook's hard drive while I waited. Only took 15 minutes. Very happy!! The guys in the Apple store couldn't do it and told me to go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Ram quickly and great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super fast turnaround!! Will use again in the future for any computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced hard drive in my 2006 Macbook. Did it quickly...and now laptop works fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prepare job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and knowledgeable. Product returned to me in about a week. Made appointment before had, came early but was still seen in a timely matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Vista machine died. The squad took care of the problem by replacing the power supply while I waited. Disaster averted. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried but it had to go back to company for fixing. Give an A for effort by Geek Squad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seemed to be friendly. they first told me to go back and get a power supply and buy it. But it was funny the Geek Squad guy told me NOT to buy the "Dynex - 400-Watt ATX CPU Power Supply ", so I didn't. I bought the other one that he said would work. Come to find out after the tech tried to put the other power supply in I ended up having to actually buy the "Dynex - 400-Watt ATX CPU Power Supply ". While they had the pc open i asked if I bought the new Cmos (a little ear like battery) could they slide it in the pc.? They said yes but it would be another $49.99 just to slip out the old battery and slide in the new small battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, installed new hardware and explained everything. Very polite customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite and helped me in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the Geek Squad... great experience! Everything explained throughly and in plain english (not tech talk)! We would use the Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always great helpers, and if they don't know what they are doing, they will find someone who does. Really appreciate all of their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done behind the curtain by experienced Agent I could not do without the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your services. My laptop was upgraded to a terabyte

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who helped me was really helpful and gave me the run around on the item I chose to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to get. Expert services fixed my problem.

    I would recommend this to a friend