Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1133 reviews
(1,133 customer reviews)to a friend
Rated 5 out of 5 stars
Timely installed and product explained
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed ahead of schedule. They answered all my questions and helped me with setup
I would recommend this to a friendRated 5 out of 5 stars
Replacement of broken computer laptop screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work was done in one day the service was excellent. I'm very pleased and will continue to use the Geek Squad.
I would recommend this to a friendRated 4 out of 5 stars
Installed a new hard drive in laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a new solid state drive installed in my laptop with the OS installed by Geek Squad. Everything was done correctly as requested.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of an SSD went well. The laptop works perfectly and fast. I recommend service at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Hardware successfully installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were no glitches with new hardware installation. The work was accomplished in timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Friendly courteous help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At my store in Albany NY I’ve always gotten prompt and courteous help from the Geek squad.
I would recommend this to a friendRated 4 out of 5 stars
forgot to remove my ssd when returned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.end up returning item , so they got my extra ssd for free(
No, I would not recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and speedy work. I dropped off my laptop for power issues and the work was done in 24hrs and all is fine.
I would recommend this to a friendRated 5 out of 5 stars
So quick!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped off to get installed on my sons computer and it was ready the same day!!
I would recommend this to a friendRated 5 out of 5 stars
Intallation of power supply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks did a great job installing the power supply in my Dell pc. Works fine. Should have done it earlier.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Hardware was installed within a reasonable time period.
I would recommend this to a friendRated 5 out of 5 stars
Quick quality service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very quick and professional. Answered all our questions
I would recommend this to a friendRated 5 out of 5 stars
Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a very knowledgeable staff!!! They fixed my computer in less than 30 minutes! Great job!!
I would recommend this to a friendRated 5 out of 5 stars
Happy with their service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed and upgraded memory on my laptop, it was so easy and fast service.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don't live close by a Best Buy, but each time we visit we get very good service.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service i took my pc to get ficed and that same day they fixed it i love it ever since
I would recommend this to a friendRated 5 out of 5 stars
He was great checking out my Grandsons computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He installed the processor in my Grandsons computer and was so helpful and polite.
I would recommend this to a friendRated 5 out of 5 stars
Excellent work!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was great, provided me with information on all my options and did the work right then and there.
I would recommend this to a friendRated 5 out of 5 stars
Computer Fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fix my issue, and did so quickly and professionally.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was professional,courteous and finished when they said they would be.
I would recommend this to a friend