Customer Ratings & Reviews

I ask the squad to do seeing that there was a cost to do it.

Geek squad was able to install cpu cooler within 2 days

Great job by Geek Squad. Quickly diagnosed problem, suggested cost effective solution, and installed. One stop shop and repair

I had the squad upgrade my memory in my laptop to 16gb from 6gb. They did a great job and got my laptop back to me less than 24 hours.

The techs were very friendly, professional and Knowledgeable when they prepped my hardware at the time of purchase.

The power supply went out on my computer and the Geek Squad identified the problem quickly and more importantly, fixed it immediately.

Whenever there is something to be installed on or in my pc I get nothing but awesome service at Best Buy geek squad!

We need to consult geek squad about ssd and had their service to install itto my laptop. They did it immediately and got my laptop after 3 hrs.

I was happy with the service I received by the "Geek Squad" All the guys were very patient and great. I have a new computer with Windows 8.1 and I am still getting used to it. Thanks

Ace was fast and super knowledgeable about computers and hardware!! Go see him if you need computer work done!!

I always find the Geek Squad very knowledgeable. My only issue is trying to get an appointment doesn't always work.

There was no added pressure with installation. Just be sure to ask questions about installs and what's included and what's not.

Geek Squad did a great job and kept me informed the entire time. Explanation at check-out was very good and informative.

Geek Squad helped me order the correct memory for my laptop. When it arrived, they installed it quickly and all works as it should.

Service was once more quick and easy... but did have to go back in as wires were hanging into the fan on the graphics card

Everything installed correctly. I can’t complain. I just wish it costed less.

They fixed my computer replaced a bad fan motor and the cost was reasonable and the repair was done very timely

I have always found GS members to be knowledgeable and courteous.The product installation was fast and the price very reasonable.

I feel more confident in computing. Had 2 hard driver failures in 6 months so I switched to solid state

My overall experience was a very pleasant one. The service representative was extremely helpful. I was impressed with the way he made suggestions on products that fit my needs.