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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,133 reviews
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking my laptop in for repair was quick and unbelievably fast. I didn't even have to send it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works well and looks great. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with Geek Squad team- prompt and cost of repair was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed extra memory on my acer lap top. Fast service and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it would take 3-5 days to install my PC components and was pleased I got it back so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a top notch installation crew. Considerate of my home and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed computer on arrival. No waiting. Fixed computer on arrival, no waiting!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad CPU cooler install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geeks at Geek Squad install my Rocketfish Universal CPU Cooler. They did a great job and the cooler is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional employees! Very patient and informed me of progress!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out without a hitch. Had some RAM installed in a laptop I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaire grandson’s laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a task and Best Buy was up to the job and in less time then estimated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a ram upgrade, they didn’t close the pc properly, additionally my pc screen came back with a little discoloration in the corner. Mind you this was brand new PC I scheduled a repair but ultimately decide not to bring it back due to work and not wanting their careless team to further damage my pc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of an issue with my laptop. These guy had it fixed within hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE DUDE WAS SO NICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service because the guy went above and beyond to make sure I was satisified :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid-state storage device was installed within an hour after the sale. good response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Installation (In Store)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad keep problem solving to a minimum freeing me to do other things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my speakers in my truck. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is fantastic, they were able to fit me in quickly and then out even faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was best tech support experience I have ever had. Definitely reccomend the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Understood situation and explained what needed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service done well. I had to purchase heat sink and fan but Geek Squad knew what needed to be done and did it promptly and correctly.

    I would recommend this to a friend