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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1140 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,140 reviews
  • Rated 5 out of 5 stars

    Fast service and experienced tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech explained what SSD I needed and had it installed in just over a hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very polite and very helpful, and they answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Professional Computer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad inside this store does great work, on time, with results as promised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation of internal storage on 2 PS5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the appointment was made and paid for a week in advance... at first, I was told "Oh, we don't work on game consoles." Ok, then why does receipt say to specifically install game drives on 2 PS5s? Second person comes out and says "ok, well you can pick them up on Monday (3 days later)." Um, no. Was told when I made the appointment that it would take about 30 minutes tops. Then after already being there for almost an hour, they say, "well, they'll be ready about 4pm (over 4 hours from the start of the appointment at 11:40am). But the technician did do a good job and it was done correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a top notch installation crew. Considerate of my home and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my pc, reasonable price and good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents upgraded my pc and did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with Geek Squad team- prompt and cost of repair was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem with off/on button.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem was readily diagnosed& addressed by the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took charge and installed my new memory while I waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional employees! Very patient and informed me of progress!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product easy to use I’m very happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid-state storage device was installed within an hour after the sale. good response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE DUDE WAS SO NICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service because the guy went above and beyond to make sure I was satisified :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through for me when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service and in which the time it took to complete. Everything was explained very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service was performed exactly as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would give it a 9 out of 10. They did what they said, but not exactly as described, but the misunderstanding was quickly taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is fantastic, they were able to fit me in quickly and then out even faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware Installation (In Store)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad keep problem solving to a minimum freeing me to do other things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was best tech support experience I have ever had. Definitely reccomend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from the Geek Squad, did an excellent job installing this product to his computer.

    I would recommend this to a friend