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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,133 reviews
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the store you will het the best service.. Poyomac Yard branch, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable customer service & great pricing. Havent had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me great advice that saved me money. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great company and support i would recommend them to any and all friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics card that can handle modern games at a nice price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get my laptop cleaned at least once a year. Best Buy does a phenomenal job with this. However I also wanted to have a simple virus scan ran on my computer. The technician said that this would be $120. That is outrageous. I only allowed them to clean the computer, no virus scan is worth $120 .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was prompt to have this done for us. High five.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work was done good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process it took to get it done could of been better. Once it was completed everything is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I went to Best buy to do my hardware installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very kind and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad here is very helpful and gets the job done as fast as possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a SSD hard drive, to installer no time great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best! It was quick and easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replace a HD with corrupted sectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with the service I received. I was sold a 1 TB replacement, not realizing that the drive needing replacement was a 2 TB. In addition, my desktop PC had spare internal HDs apparently never functional that were discovered in your shop. I would have appreciated some evaluation of my PC before selling me a 1 TB drive, and then some technical advice on options for replacing the bad HD, recovering data off of it, and perhaps using one or more of the spares. I feel the service I received was by "geek-wannabes". I've met with another PC-repair and data recovery firm, and will be paying them more than I paid you to straighten this out.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. We can definitely understand your disappointment in not receiving all of the help you needed with regards to your computer's hard drive installation. We’re sorry for the inconvenience that this caused you and hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Hard drive trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed unit could be repaired. Computer shot. Fortunately, have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They swapped out my hard drives. Fantastic work. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional always come to the geek squad for my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant to work with and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entire Transaction Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my PC and did what I asked sooner than they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did upgrades as agreed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable staff and prompt. Clear explainations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARDWARE INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the geek squad members are very professional and helpful.

    I would recommend this to a friend