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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1133 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,133 reviews
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THey installed my secondary hard drive in a matter of an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store was fast and efficient. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job replacing the keyboard on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not want anyone but the geek squad in my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They repair what they break and are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek provided great service and was very helpf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek was very helpful, and provided great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Good customer service knowledgeable Staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and quick installation of my hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Quality Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Does Another Great Job. As Expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job. very thorough and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys really know what are they doing. fast and efficient !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internal HD Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB GS replaced my internal HD a lot quicker than estimated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hard Drive Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, and the hard drive was installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good keyboard & mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good keyboard and mouse. works well as I expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to best buy to troubleshoot my PC that wasnt working and after around 10-15 times of going back and forth they gave it to me after it was working. But they stole and itrm from my pc and are lying about it, their attitude wasnt good either. This guy from geek squad kept on talking to me as if he had been irritated, the item that they stole, they were saying they had gave it back to me but i had the item that they did give back to me. They said they had checked security cameras and when I asked them if I can see it, they said I had to contact corporate and when i called corporate they said i had to resolve the issue with the manager. I showed them the item that they had given back to me and I knew it was the item they gave back to me as it had a burn mark in which they also described it to have a burn mark on it. Please do not go to geek squad for your issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Would recommend this service to other people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was for a son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked having more storage on his laptop. Better then buying a new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thusfar I haven’t had any problems with this software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful fix my pc while I waited, tech was very knowledgeable with pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my graphics card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card worked good after geek squad installed it.

    I would recommend this to a friend