Customer Ratings & Reviews
- Model:
- HKCITATION100BLKAM
- SKU:
- 6420662
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the HK Citation 100 Google Voice Speaker's exceptional sound quality and impressive bass response, frequently praising its ease of use and volume. However, some users experienced challenges with connectivity and Bluetooth pairing, while others found the speaker's size to be larger than anticipated. A few also reported difficulties with initial setup. Overall, the positive feedback on sound quality outweighs the negative comments regarding connectivity and size.
This summary was generated by AI based on customer reviews.
Bad packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item came to my house broken, I had to take it back immediately. Price would have been awesome, but I don’t know how good it is because it didn’t work.
No, I would not recommend this to a friendI wish I could have heard it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to my existing google home setup.
No, I would not recommend this to a friend- Pros mentioned:Bass, Ease of use, Sound quality
Great smart speaker, but large size.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale, have had it almost 4 months. Pay attention to measurements, it is large. I love the Google assistant, the sound is great, carries to other rooms. It does have what seems to be to be a very good bass, others have commented on this as well. Set up was very easy. I recommend this. No problems at all in the time period I have owned it.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Speaker!!!! Highly recommend for in home use and TV connection.
I would recommend this to a friend - Cons mentioned:Connectivity
Great small room sound, But daily issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up one for usage in my bathroom, just for shower music and it does a great job at that, BUT...every 24 hours (same time every night) it will disconnect from the google home then i have to readd the device. I did some research and found this is an issue that recently plagued Nest Mini users but supposedly has been fixed. My Next Mini has never had an issue but there seems to be no firmware update for this speaker. If you are lucky it will stay connected, if you are like me expect to reconnect it daily. I had the intention of buying one of these for the kitchen, garage, etc. But if Harman Kardon and/or google doesn't provide a firmware update for this i will NEVER purchase another. Best of luck to all others who purchased this item.
No, I would not recommend this to a friendBrand response from Harman Kardon Support
Posted .We appreciate the feedback you've provided to us. We understand that our Harman Kardon Citation 100 did not meet your expectations. We're always looking for ways to improve. Please feel free to contact us so we can assist you further https://bit.ly/349uFDm
Nice speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value on sale at. I think msrp isntoo high but if you can get for $250 or below it's a solid buy.
I would recommend this to a friendMy Sony is nicer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to try for 99 dollars. Not worth $349 and not worth $99. I expect more from harmon Larson considering I have had 8 bmws with the H/K sound setup as well as the older H/K onyx 4 which blows this out the water for the price I paid. My older Sony SRS-X55 sounds better. Had to try 5 times to pair to google home; lots of glitches. Not worth it.
No, I would not recommend this to a friendItem would not power on right out of the box. :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was defective right out of the box. Would not power on. I'm sad and disappointed.
No, I would not recommend this to a friendBrand response from Harman Kardon Support
Posted .Thank you for your review.
We are sorry to hear about this issue with your Citation 100. Be sure to insert the power cable all the way, this may require some pressure.
If this does not solve your issue troubleshooting by our Product Specialists may be required. We invite you to contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact
Thank you.