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Customer Ratings & Reviews

Model:
HKCITATIONONEBLKAM
SKU:
6405733
Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, encompassing impressive bass and ample volume, as key strengths of the Smart Speaker. Many also praise its ease of use and seamless integration with the Google Assistant. However, some users mention challenges with connectivity and express that the speaker's size is larger than anticipated. The lack of a battery is another recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 280 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on deal of the day and am super glad I purchased it. If you need an smart speaker, then don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have it has a lot of great features that I enjoy often. I would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter has enjoyed it so far her brother likes using it also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the product from best buy bc my package was stolen. I did purchase one and its fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how well google listens to all my commands. The speaker also sounds good for the size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it is an ok speaker. If you get it at a heavy discount it’s a good deal. At full price it’s a terrible value. The sound is very bass heavy and muddy. If HK released an update to the home app to allow an equalizer like on the Google speakers it would be much better. As it is it is very average. The tweeter is very underwhelming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I'm like a kid with a new toy. I'm in love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great modern look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was very easy to set up with Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I'm not a fan of the google home system, this is a very good blutooth/wifi speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Rich looking unit and you won’t be sorry if you buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    missing cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only bad thing is that the cable that connects to the car with UBS was lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for large rooms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast delivery and the quality in the product is perfect Its definitely a must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound just dont like that it isn't wireless and could be easier to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use, and most importantly, a convenient and high-quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home speaker, bluetooth, use your iPhone to listen to your fav music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The perfect toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would own one. I don’t use it much but my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design speaker.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just turn it on today,love it, i like bestbuy deals. Cant beat it for $90.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound good but pain in the butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this. You have to jump through hoops and won’t act as just a blue tooth, gotta down load some google app and then it still acts up. Gonna return and get the blue tooth only version. Too bad because it’s cute and sounds great. For sure don’t want to work this hard to listen to some music

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Definitely I will recommend this to my family and friends.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the quality expected of HK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not perform in sound quality like the Studio IV nor V. Also disliked the fact that it had to remain plugged in to function. Thus defeating any and every reason for keeping it. Returned within five days!

    No, I would not recommend this to a friend