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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend

Customers are saying

Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,598 reviews
  • Rated 5 out of 5 stars

    Geek Squad did good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy helped with Sprctrum remote. Also recommend a printer I later purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job thank you for helping a old man I am glad you have patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven for GeekSquad! A technician came out within one week and set up my Harmony Remote. Now I have one remote for my TV, DVD, Sound System, & DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good to have this service as there are no other service company’s want invest money and tine in our mountainous town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gents were ompetent, knowledgeable, efficient and fun. Most helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are trained properly knowledgeable and very courteous and helpful in their explanation of the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Asked for feedback. Took his time to get the programming accurately. Done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remotes have become a must in our household -- well worth the money and having the Geek Squad program is key -- we now have 3 -- one for each floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. They di.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and sound bar to my cabinet and hooked up all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and courteous. They made programing this remote look easy. While I am sure I could have figured it out, they made better use of my time for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal Remote is now fully programmed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a lot of work but seemed to be caused by previous Geek Squad programmer's shortcuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed remote by replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job by Squad. Know what they are doing and explained things as they fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasant and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was on time and worked efficiently to program the remote to its best ability to coordinate multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided quality work. They were prompt, professional, and courteous. They made sure every part worked as intended. Excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided quality work. They were prompt, professional, and courteous. They made sure every part worked as intended. Excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy has helped set up our equipment in the past and is always willing to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Apple TV 4K setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and did a great just b of setting my remote after setting up my new Apple TV 4k

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big thanks go out to Brock and Tanner for setting us up and explaining all our new TV features. Could not have done this without you!! Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great and very polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very professional and answered all my questions. He made it easy to work with the equipment and was patient when educating me on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looking for HELP!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with Best Buy for selling a product that can’t be installed! Geek sq USF did all they could possibly do to natal with no success. When I revisited store manager was helpful to find a product that we hope will work! But we will have to wait again over 2 weeks to see if this will work...we’re going into 2 months now

    I would recommend this to a friend