Harmony Remote Control Programming
About This Item
- General
- Brand: Geek Squad®
- Product Name: Harmony Remote Control Programming
- Other
- Estimated Time to Complete Service: 70 minutes
- Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
- UPC: 400079835785
Control more with less when you unify your TV and home theater setup through a Harmony remote setup. Our professional installer will configure your learning remote to control up to eight of your devices and help you customize up to six different actions, such as events, scenes, automations and more. We’ll connect your remote to your existing home network and, if included, connect the remote’s smart hub or base station. If applicable, we can also help you set up your remote’s companion mobile app. Finally, we’ll review everything we set up and make sure you know how to use it so we leave you in full control. Once we’re done, we’ll ensure the workspace is clean and remove any packaging that’s no longer needed. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.
- Initial evaluation and consultation: When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that the services you purchased meet your needs and expectations. If they don't, we'll recommend solutions.
- Connecting the remote to your home: If needed, we’ll connect your remote or its smart hub to your existing home network.
- Creating your account: We can walk you through the creation of your account and profile so you can customize the remote to your needs.
- Programming device control: Our installers will program the remote to control up to eight different devices.
- Installing the companion app: If applicable, we’ll help you set up the companion app for your remote on your existing mobile device so you have another means of control.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that can improve your sound experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any unneeded product packaging
Disclaimers
- This service does not include setting up a TV, home network, soundbar, receiver or smart home devices.
- Due to manufacturer recommendations, we cannot support programming the remote for controlling more than one zone or video display.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
Q: How many devices can the installer program the remote to control?
A: The installer can program the remote to control up to eight different devices.
Q: How many activities can the installer customize on the remote?
A: The installer will help customize up to six different actions on the remote.
Q: Does this service include setting up audio or video components?
A: No, the Harmony Remote Programming does not include setup of audio or video components.
Q: Does the service require a working internet connection?
A: Yes, this service requires a working high-speed Internet connection.
Q: Will the installer clean up after the remote programming?
A: Yes, the installer will clean up the work area and remove any unneeded product packaging.
Q: What is the workmanship warranty for this service?
A: The workmanship warranty for this service is 90 days.
Q: Can the service connect the remote to my home network?
A: Yes, the service can connect the remote or its smart hub to your existing home network.
A: I would recommend giving Geek Squad a call at 1-800-433-5778. Pricing on the website will only reflect new set-ups.
Reviews
Rating 4.5 out of 5 stars with 3599 reviews
- Ease of use (615)
- Overall Performance (253)
- Remote Control (180)
- Installation (62)
- Compatibility (54)
- Battery Life (14)
- Scheduling (6)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Control more with less when you unify your TV and home theater setup through a Harmony remote setup. Our professional installer will configure your learning remote to control up to eight of your devices and help you customize up to six different actions, such as events, scenes, automations and more. We’ll connect your remote to your existing home network and, if included, connect the remote’s smart hub or base station. If applicable, we can also help you set up your remote’s companion mobile app. Finally, we’ll review everything we set up and make sure you know how to use it so we leave you in full control. Once we’re done, we’ll ensure the workspace is clean and remove any packaging that’s no longer needed. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.
Save yourself the hassle and have us set up your new video device (media player, video game console, etc.). If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to configure your video devices. We’ll connect up to two video devices to your TV or A/V receiver and configure the picture, sound, and general settings. We’ll then connect up to two video devices to your existing home network and perform any necessary firmware updates. We’ll also configure up to three subscription services or profiles on your video device(s), and we can set up screen mirroring using your compatible mobile device. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed, and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.*
Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers quickly and professionally mounting your TV to the wall or a piece of compatible furniture. We can make recommendations on placement for the best viewing experience of your TV. In addition, we’ll connect your TV to an existing power outlet to ensure it powers on and works properly. Finally, we’ll ensure all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.
| Pros for Harmony Remote Control Programming | |||
|---|---|---|---|
| Ease of use, Overall Performance, Remote Control, Installation, Compatibility | Overall Performance | Ease of use, Overall Performance, Service, Professionalism, Knowledge | Overall Performance, Installation Speed, Wire Management |
| Cons for Harmony Remote Control Programming | |||
| Battery Life, Scheduling | There were no cons for this product— | Battery Life, Camera, Sound Bar | Mounting Distance |