Customer Ratings & Reviews
- SKU:
- 7983578
Customer reviews
Rating 4.5 out of 5 stars with 3599 reviews
(3,599 customer reviews)to a friend
Customers are saying
Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had little problem with first remote with a key sticking. Best buy gave me a new one and had it programmed asap. Thanks best buy
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job servicing my computer at the Seekonk, MA store.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Tried to fix amp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two great guys. Looking forward to their install next week.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad program our harmony remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barry our tech really knew what he was doing and was very helpful to us
I would recommend this to a friendRated 5 out of 5 stars
Awesome, knowledgeable technician.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had great success with this technician,(Chris) and feel he is one of the best "tech geek" around!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad programmed remite control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programmed a new remote control in my home for my devices.
I would recommend this to a friendRated 5 out of 5 stars
Will use them again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and punctual. Always professional and know the product they are installing well.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They guys knew exactly what to do, and did it very quickly,
I would recommend this to a friendRated 4 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did a good job programming my Harmony remote but he had a few problems and it took a lot of time but worth the money.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team called in advance, arrived on time and were knowledgable,cordial and very helpful. Would use them again without hesitation.
I would recommend this to a friendRated 4 out of 5 stars
Good work. Took a while, but fixed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed my Harmony remote replaced and reconfigured all pieces. Nice job. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
They bid a thorough job and we’ll done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my new tv and connected all my devices.
I would recommend this to a friendRated 5 out of 5 stars
Let someone else hook it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why not let someone else do all the hooks for you and if their is a problem then it's their problem not yours.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
REVIEW GEEK SQUAD WORK PERFORMANCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians' adjusted cables on the components were properly working.
I would recommend this to a friendRated 5 out of 5 stars
Remote problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came back to correct the remote programming & show us how to use. James was very patient.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Love the Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great work. Always good and polite. Full of knowledge
I would recommend this to a friendRated 5 out of 5 stars
Excellent service. remote works great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly and professional. Answered all my questions in a very friendly manner!
I would recommend this to a friend- Cons mentioned:Scheduling
Rated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The job was not completed as originally scheduled. I Was further harassed by subsequent techs re completion of job due to miscommunication between the scheduling dept and the techs because of how job was described/ inputted into system. It took several phone calls and rescheduling (was no longer comfortable letting them into my home)of three different techs (who were rude, challenging, harassing and had been talking to each other before calling me) before finally getting an experienced tech/supervisor who took the time to sort things out . He sincerely apologized for the improper conduct of the other staff and also completed the rest of the job including correcting some of what had been done at the first visit. Very thankful for this last supervisor-tech however the experience overall was extremely stressful and upsetting especially considering the job only involved programming a couple of remotes.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received awesome service from Lance. Best Buy offers great products and exceptional customer service from its employees.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Combined all our remotes to a universal one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He took the time to make sure I understood how to use it before leaving.
I would recommend this to a friend
