Customer Ratings & Reviews

Great job. Left me with no additional questions. Best Geek ever.

Why not let someone else do all the hooks for you and if their is a problem then it's their problem not yours.

Installer did a good job programming my Harmony remote but he had a few problems and it took a lot of time but worth the money.

These guys do a great job every time they come out. They care and are very clean and tidy

The Geek Squad were knowledgeable and quick to mount my TV and all my devices.

The team called in advance, arrived on time and were knowledgable,cordial and very helpful. Would use them again without hesitation.

The agents mounted my TVs and hooked my sound systems and remotes

He got the system functioning, but destroyed a VCR tape in the process.

Great service the second time around for the all-inclusive remote control.

The job was not completed as originally scheduled. I Was further harassed by subsequent techs re completion of job due to miscommunication between the scheduling dept and the techs because of how job was described/ inputted into system. It took several phone calls and rescheduling (was no longer comfortable letting them into my home)of three different techs (who were rude, challenging, harassing and had been talking to each other before calling me) before finally getting an experienced tech/supervisor who took the time to sort things out . He sincerely apologized for the improper conduct of the other staff and also completed the rest of the job including correcting some of what had been done at the first visit. Very thankful for this last supervisor-tech however the experience overall was extremely stressful and upsetting especially considering the job only involved programming a couple of remotes.

it has been an excellent product. Had one before for 6 years

Representative was on time, did an excellent job installing the product and did a great explanation of the product.

The geek squad did a professional job setting up the universal remote to connect my TV, receiver, cable, & blue ray.

Agent were very professional and responsive. We are very satisfied

Well worth the money to have these guys set things up.

We received awesome service from Lance. Best Buy offers great products and exceptional customer service from its employees.

The bar service as always! On time and very thorough!

These guys are the best. willing to go out of their way to help, and answer questions.... etc.... worth the money....

Love the Geek Squad. They get the job done with little worry.

Richard was the best! So helpful, we'd recommend him and the squad to anyone who is set up impaired!