Customer Ratings & Reviews

Have the Geek Squad program your remote especially if you have a lot of devices. After programming the remote for us, the Geek Squad showed us how to add/change/delete new devices if needed in the future. This remote makes viewing and changing devices so easy.

the agent was able to simplify and integrate remote functions

Remote programming Excellent customer service showed up on time very thorough resolve the issues with the programming Even took one step further and set up my Sony PlayStation Wipe down everything and cleaned everything before leaving.

Fantastic job in setting up the remote and giving us an informative tutorial on the use of the remote. The team was very professional and made you feel good as they did the work and explained everything we needed to know to use the product!

Got new audio equipment and TV and needed to update my existing remote. Geek Squad recommended the perfect remote to handle my equipment. They setup my on-line account, setup my remote and took all the hassle out of the setup. Great job!

The agent set up my Harmony remote, and got it working with all the compatible devices in my home. The remote is amazing and the way everything set up is also amazing. I would highly recommend this amazing service to anyone needing it!

The agents were very competent at reprogramming my Logitech Harmony One remote to accommodate new components in my home theater system.

The agent assisted with the setup of the Harmony Hub and then successfully programmed my Harmony Remote Control. He also took time to explain some of the programming for the remote and for my cellular device.

Our new TV was mounted, harmony remote synched and everything tested. Everything is working good.

I needed a Comcast X1 remote programed and the service we received was excellent. Not only did the installer get things working properly, he also adjusted the picture resolution to it's proper setting so we have a significantly sharper picture (the Comcast installer had not done that). Very, very pleased with the service.

Starr first came out to fix my set up for my smart TV. She fixed the problem right away, so when I bought Harmony remote I requested her to install it for me. She is very knowledgeable courteous prompt. Just a pleasure to have her help me. Will call the Geek squad any time she is available.

The guys from the Squad took care of my programming and made sure my wife completely understood how each button works and also gave her their number to call in case she somehow forgot. Now that is Service!

Jonas Verbusaitis is excellent. He set up my system perfectly 7 years ago and I was so glad to see him at the door this time around coming to reprogram my Harmony remote control, he did an excellent job again this time.

Geek squad Brian and Steve paired our new remote to our new tv, our DVD player and our CD player. Everything works perfect and they took the time to explain how everything works. Very pleased. Great service

Matt Jaeger is the best Geek Squad technician I've ever had. He is very knowledgeable and highly skilled. There were no questions I asked that he could not answer. He was thorough, thoughtful, and very helpful. He was personable and prompt. I will be sure to ask for him again in the future.

Agent reprogrammed a universal remote control for my home theater in a very professional, knowlegable manner.

Chris kept me posted as to when he would be arriving at my home. Wgen he got here he did the programing of my new remote and made a few recomendations as to how I could update my home theater.

Drew and Josh from the Geek Squad did the set up of the Harmony remote and did a great job. After they were done programing the remote the made sure I knew how to operate it and answered all my question.

The Geek Squad representative arrived in a timely manner. He was knowledgeable and prompt in programming a remote to work with various audio and video components. He successfully completed the task and answered questions.

The agents showed up on time and programmed the remote to all our devices perfectly. Then they instructed me on how to use it. Couldn't have asked for nicer guys.