Customer Ratings & Reviews
- SKU:
- 7983578
Customer reviews
Rating 4.5 out of 5 stars with 3598 reviews
(3,598 customer reviews)to a friend
Customers are saying
Customers admire the Harmony Remote Control Programming's ease of use, reliable remote control functionality, and professional installation and programming services. Positive feedback also highlights the knowledgeable and courteous technicians. While some users mentioned that battery life could be improved and scheduling appointments presented challenges, the overall experience was largely positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Harmony Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost programming after just 35 days. This is the 3rd Harmony that has gone bad. The older one lasted over 8 years!
No, I would not recommend this to a friendRated 1 out of 5 stars
This remote did not work well for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote did not well work well for me, the cable remote is all I need.
I would recommend this to a friendRated 1 out of 5 stars
Technology challenges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it was working in till new tv was installed. Now it doesn’t work!
No, I would not recommend this to a friendRated 1 out of 5 stars
could not get my system to work and willnot refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible service and geek squad could not get it to work then would not refund my money
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share your experience. Our Geek Squad Agents are skilled in many areas, but there may be scenarios where devices are unable to be programmed to work with each other. Depending on how this particular service was arranged when purchased, would impact the outcome of a potential refund. We’d be glad to review the order with you, and that will best be done with a Geek Squad Agent over the phone. Please connect with us at, (800) GEEKSQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Still doesnt work correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such poor service.. didnt work right the first time.. or the 2nd.. or the 3rd.. save your money
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to write to us! Having a remote programmed properly can certainly save one the trouble of having to get up and turn all the components on individually, or have multiple remotes lying around, and it's frustrating to hear you may be having trouble with this despite multiple attempts. We have Agents that can help though! For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Wrong remote was sold by uniformed sales associate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to store because it had to be direct sight with receiver
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thanks for sharing this with us. I'm sorry to hear about the delay and inconvenience in recommending the wrong product. We hope to better serve you next time!
Rated 1 out of 5 stars
Guy had no idea what to do or how to do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the service call and the almost come on to spend an extra $400 to have it done right but not by him.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.APPLE Mac savvy tech needed to hood up correctly Denon Receiver with AIR PLAY. Still waiting for successful installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This am did not happen, not sure what you are referring to.
I would recommend this to a friendRated 1 out of 5 stars
just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most disappointed in the GEEK SQUAD help. They program it and then run out the door . . . . . . . hey help me out >>>.......
This review is from Add-On Harmony Remote Control Programming
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad dropped the ball again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm getting tired of depending on geek squad. They give me advice.then it doesn't work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Service men were unable to install the Harmony R.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were Here twice but were unable to install the Remote.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment is not up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Installation tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didn't think I should have paid for this service especially since the problem wasn't our fault
This review is from Add-On Harmony Remote Control Programming
No, I would not recommend this to a friendRated 1 out of 5 stars
Programming Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't happen and I was supposed to get a refund of the cost but that didn't happen either.
This review is from Add-On: Remote Control Programming
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid twice for it to be programed and it has stopped working. It must be defective.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are waiting for service call to correct what is wrong with our set up>
This review is from Add-On Harmony Remote Control Programming
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed to install Roku correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to install Roku correctly. Failed to respond to phone calls to correct problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not fix the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong information given to third party contractor and visit was waste of time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not even instruct me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is not working properly and it has taken two weeks to schedulentime
This review is from Add-On Harmony Remote Control Programming
No, I would not recommend this to a friendRated 1 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When Best Buy came to install they said that I did not need so I return.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend