Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,599 reviews
  • Rated 5 out of 5 stars

    I wrote it all above.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & connected it to other devices. It was not compatible to my DVD Player, so he showed me an interface device that I will obtain. The agent also programmed the universal remote control that we purchased & PATIENTLY educated my wife & me on using it -- I emphasize patiently because he truly was patient with us and with our unending questions. The guy did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote programed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew how to connect reprogram my older harmony remote. He did it quickly and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephen R

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so very helpful Gave us all the info we need to make the correct decision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great service -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took care of my remote problem in fact when he left I had a better and much easier remote to use - I am very appreciative

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmpny Companion Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and were very professional and programmed the Harmony Companion Remote perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Wilson did a wonderful job of programming the remote to all of our devices and was so helpful with explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GeekSquad lives up to their outstanding rep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician connected me to limitless choices by using the Harmony Logitech remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote set up perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got all my devices set up and programmed into the remote to easily operate any feature I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very knowledgeable as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased as always with the excellent service. The technician arrived on time and installation was quickly and accurately done.. Thank you, Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Tom from geek squad set up our remote and as always he exceeded our expectation in professionalism as well as how quickly he was able to finish set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely well versed and solved my problem quickly and gave very informative information

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a wonderful job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was quick, Geek squad was very professional / nice and explained very well in detail all we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest and Knowledgeable Technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs came out and determined that I had reprogrammed my Harmony remote correctly except for a minor issue. They gave me some quick directions and I was able to get it to work. And they did not charge me for the advice.. It took just about 5minutes from the time they walked into my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great remote, programing works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member programmed our harmony one remote perfectly to our needs. We would welcome the geek squad into our home any time we are need their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got all of our stations/programs working with our universal remote in no time. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Add-On: Remote Control Programming - Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to program all of our devices and explained how to use the remote. Everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    lied about coming back if problems arise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program guy did a good job explaining what he was doing and was professional. He told me he would come back if problems occurred after he left. .I called 3 times times and left messages, but he never responded. I got a new box from Charter as he recommended, but have to switch to "Input" every time I do certain functions, as he wouldn't answer my voice mail and come back and fix it.I can't switch channels on the second TV without walking up to it and aiming close, which defeats the purpose of paying $100.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best way to get your equipment up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way way to get your high tech equipment set up and working correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the remote for me and it is a very comprehensive and functional remote. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Universal control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech connected new cable box to my home entertainment center universal control.

    I would recommend this to a friend