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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,599 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    INstall Amazon Fire Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the stick and reprogrammed my harmony one remote. All went well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Programmed the remote for our projector.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and programmed our projector remote in our theatre room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and fast job by Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast job by Geek Squad Agent. He was knowledgeable and efficient installing my Logitech remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works both direct tv and firestick. technician was fast, good and was very very knowlegeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Balanced sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understood my problem and quickly fixed it very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Positive experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, knew what to do and were very helpful in their explanations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Informed Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response and Representative. I would like additional guidance on operation of remote. Thank you. You can reach me on cell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knew what he was doing! :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and hooked all up properly. Appreciate the professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad agent programed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian Fujimoto made programing look very easy and programed to our likes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great - on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this service, gentleman was knowledgeable and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had someone program for me and it works great. We have had it for over 6months and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice guy who knew the product well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job of setting it up and saving list of favorite channels. Set it up on my computer for easy changes later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote as a replacement for my mother's remote for her birthday. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad for many years. They are very knowledgeable and professional. They even had covers for their shoes when they came in ! They clean up after themselves and are very thoruogh about explaining all the features before leaving. They answered all of our questions and made sure we were comfortable with the newly installed products before leaving. They gaave us their card with reassurance that they were available to answer any qustions we might have in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job helping me program/reset TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got our tv working again and showed us how to reset it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of programming our new Harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for the remote was outstanding.Answered all questions and did a great job of explaining all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows its stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of a half day of system installs (Harmony Hub, Sonos, TV, etc.) the Geek Squad member came to the house and took care of everything. The Harmony Hub was recommended to us by an In-Home Advisor to integrate our televisions with Alexa voice control. The technician knew what they were doing and set up everything and taught us how to handle it all. Well worth the money to have the install done by a Pro. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have 1 controller for everything and I love the help feature although it doesn't always work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. was very knowledgeable and hepful on the setup of the harmony remote. Worth the extra money.

    I would recommend this to a friend