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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 13,640 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carries away the old appliance and set up new one. Fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was essential! Also done with care and easily!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, no muss, and the old unit was gone. Nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very professional and I had a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered my new TV were great. They helped unbox and pick up my old TV. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Delivery and removal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they delivered my refrigerator I also took the old one away which is a fantastic service save me a lot of time and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away my old fridge with no problems . Guys that came were careful of not damaging anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient haul away option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away went without issue. The entire process of haul away and install took less than 15 minutes. Worth the added cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must and they do it well , quick, professional, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the small fee for this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver. The fee was quite reasonable in my opinion. They took the old TV away when they delivered my new TV. Made my life easier not having to haul it somewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Haul away service of old fridge.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old appliance quickly and carefully. Hauled away to recycle/dispose of. Would have needed to fight with our trash company to get hauled away for a large fee anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Less

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the " professional haul away" a couple of times 1st time was to relocate to our workshop our refigerator from our kitchen when we replaced it. 2) we had two freezers that the seals were shot and to replace seals was more costly than buying new ones, So when the Geek Squad delivered our freezers we had our 18 year old freezers hauled away. It was worth the extra charge, and less hastle than trying to bring them out of the basement and hauling to the local dumping ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Studs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery.. equipment was defective first time not delivery problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery team, convenient service fir large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for removal and appreciate the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old fridge quickly & efficiently. They even had to take handles off and do some little tricks to get it through a doorway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity ice maker and dual water dispenser are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in a short time very professional handled with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did as told and they did it really quickly thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service TV hauled away and recycled!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery and setup team even hauled away my old and heavy TV. Best Buy recycles the old TV!

    I would recommend this to a friend